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Michelle Amodio Info

TMC
Michelle Amodio is a TMCnet contributor. She has written about companies and groups in several industries, but her main focus is on the technology sector. She holds a bachelor's degree in Writing from Endicott College and currently works in marketing, journalism, and public relations as a freelancer.
 

Latest Articles

04/19/2014 Cloud Call Center Week in Review
04/19/2014 Call Recording Week in Review
04/17/2014 iTel Mobile Dialer Express Puts VoIP on Your Smart Device
04/17/2014 BYOD Management Made Easier with IP Communications
04/17/2014 Hosted Phone Systems: Weathering the Storm
04/17/2014 Cloud Hosting Goes Beyond Contact Center, Poses Benefits for Large-Scale
04/17/2014 Call Accounting Software Helps Retail Businesses Stay Organized
04/16/2014 Predictive Dialing Can Be an Effective Lead-Generation Tool
04/16/2014 Survey Shows Not Enough Users Have a Proper Backup, Continuity Plan
04/14/2014 Video Managed Services Brings Geographically Dispersed Staff, Clients Together
04/12/2014 Comings & Goings: Tech Execs on the Move
04/11/2014 Is an All-IP Transition Imminent?
04/11/2014 VoLTE Can Be a Critical Component to Emergency Communications
04/11/2014 Call Monitoring, Analysis Give a Boost for Lodging Industry
04/11/2014 Is Your Quality Assurance Up to Speed?
04/10/2014 Software Piracy Moving Up on the Priority List in US
04/10/2014 Want More Efficient Communications? Consider VoIP
04/10/2014 IP Phones, Multimedia Increase School Communication with First Responders
04/10/2014 Test Management: Integral for Geographically Dispersed Workforces
04/09/2014 In Like a Lion, Out Like a Lion: Wacky Spring Weather Emphasizes Power Protection
04/04/2014 Collaboration, Not Chaos: Tone's IAUG Event To Address Lync UC Integration
04/04/2014 Call Tracking, Like Call Recording, Can Uncover Answers to Common Business Questions
04/04/2014 Happy Customers Start With Happy Agents
04/04/2014 Creating an Unforgettable Customer Experience
04/04/2014 Could Machiavellian Tactics Be Used to Combat Software Piracy?
04/04/2014 Product Use Rights May Improve Software Reclamation Programs
04/04/2014 Coders Get Tech Support Through Co-Browsing Technology
04/04/2014 Irish Garda Saga Continues: Recording was Planned for 21 Stations
04/03/2014 TextGen Wins When it Comes to Customer Interaction
04/01/2014 Mojo Marketing Gives 'Mojo' to Telecom, IT and Cloud Industries
04/01/2014 Mojo Marketing Gives Mojo to Telecom, IT and Cloud Industries
04/01/2014 Orbcomm Offers Dual-Mode Communication Technology for Its Customers
04/01/2014 M2M Has Revolutionized Fleet Management
03/31/2014 New Market Analysis Takes a Look at Evolving HTML5
03/28/2014 CafeX Offers Power of WebRTC for Effective Customer Interaction
03/28/2014 What Softswitch Means for Billing and How It Can Bring ROI
03/28/2014 Small Businesses, Startups Can Benefit from IP Phones
03/27/2014 Using IP Phones for Cloud Telephony Means Business Advantages
03/27/2014 Old Sci-Fi Movies Have Nailed Many of Today's Technologies
03/27/2014 When Student Texting is a Good Thing
03/25/2014 Mojo Lingo Puts Voice at the Forefront of All Media
03/21/2014 Unified Office Offers a Total Communications Package for Businesses of All Sizes
03/21/2014 WHOA.com Promises to Be a Silver Lining in the Cloud
03/21/2014 Call Recording and the Enterprise: Working With IP Telephony for Better Customer Service
03/21/2014 Cloud-based IP Telephony Proves Optimal Communications Benefits
03/21/2014 Call Recording, Speech Analytics Not Necessarily Mutually Exclusive
03/20/2014 Speech Analytics: Massive Growth by 2019, Impacts Call Recording Now
03/20/2014 Text Messaging is a Valuable Security Tool
03/20/2014 HiperPBX Helps Companies Deal With Complexity of Voice Communications
03/20/2014 What Do Your Key Performance Indicators Say About Your Call Center?
03/19/2014 CommLogik Delivers Integrated Platforms for Effective Communication
03/19/2014 AmeriSys Reveals Latest Development in Wireless Technologies
03/18/2014 Digium: One Name, Many Solutions
03/18/2014 Escene's Strong Tech Support Makes Its IP Phones a Solid Choice
03/17/2014 Alphabet Soup: IoT, M2M Can Both Benefit from OOBM
03/15/2014 Comings & Goings: Tech Execs on the Move
03/14/2014 Integrated Research Uses Avaya to Enhance Its Hosted Phone System
03/14/2014 Machine Learning Can Give Contact Center Analytics a Boost
03/13/2014 VoIP Helps You Stay in Touch with Customers
03/13/2014 Should Virtualization Be Open-Source?
03/12/2014 ILS Technology Talks About M2M, Moving Forward
03/12/2014 Gurtam Shaping the GPS Tracking and Fleet Management Market
03/12/2014 What's In Store for Speech Analytics by 2019
03/12/2014 Why a Premise-based IP PBX System Is Still Relevant
03/11/2014 Gamification in the Call Center Can Mean Victory for Employees, Employers
03/11/2014 Power Failure for MLB Team Highlights Importance of Power Protection
03/11/2014 Out Of Band Management Is Good for the SMB Guys, Too
03/10/2014 Master Agent Agreement Offers Payment Processing for Legal Marijuana Sales
03/08/2014 Network Packet Broker Week in Review
03/07/2014 Comings & Goings: Tech Execs on the Move
03/07/2014 Fixed Mobile Convergence + Virtual PBX = Match Made in the Cloud
03/07/2014 Cloud Improvements for Better Enterprise Communications
03/06/2014 Yahoo Discontinues Access to Its Services Via Facebook, Google
03/06/2014 Overuse of Technology Is Damaging Our Posture
03/05/2014 Australian SMB Market Missing Out on IP Benefits?
03/05/2014 Verizon Refurbishes Prepaid Plans, Adds Rollover Data
03/05/2014 Square Offering Iffy Cash Advances
03/05/2014 Make Better Conference Calls with Business VoIP
03/05/2014 Hosted Phone Systems are Changing How We Do Business
03/04/2014 Call Recording as a Tool for Workforce Motivation
03/03/2014 Harness Cloud Storage for Better Analytics
03/01/2014 Network Packet Broker Week in Review
03/01/2014 Comings & Goings: Tech Execs on the Move
02/28/2014 White Label Distribution Offers a Different Type of Branding Strategy
02/28/2014 VoIP, Softswitch Gaining Global Momentum Year After Year
02/27/2014 Business VoIP Customization Means Better Service
02/27/2014 Be an Olympian in the Market with a Hosted Phone System
02/27/2014 IP Telephony Helps Restaurants in the Middle East
02/26/2014 Mobile World Congress: NFC Couponing Coming to a Retailer Near You
02/26/2014 vMobile is a Game Changer for the Mobile Office, Mobile Providers
02/25/2014 Secure Data and Secure Access, Thanks to Out of Band Management
02/25/2014 iOS Flaw Lets Snoopers Track Your Touches, Similar to Keylogging
02/25/2014 Now There's a Study All About the Selfie
02/24/2014 Business Partnerships Mean Comprehensive Telecom Solutions
02/24/2014 Zuckerberg Wants Free Mobile Web Access for Everyone
02/24/2014 Mobile Security Company Tackles Cyber Bullying
02/24/2014 Think Like an Entrepreneur, Increase Sales
02/24/2014 Report Focuses On the Rise of the Enterprise App
02/22/2014 Comings and Goings: Tech Execs on the Move
02/22/2014 Network Packet Broker Week in Review