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Michelle Amodio Info

TMC
Michelle Amodio is a TMCnet contributor. She has written about companies and groups in several industries, but her main focus is on the technology sector. She holds a bachelor's degree in Writing from Endicott College and currently works in marketing, journalism, and public relations as a freelancer.
 

Latest Articles

08/29/2014 Software Licensing Challenges Are Not Necessarily Technical
08/29/2014 Call Recording Can Make Call Monitoring Work Better, More Efficiently
08/28/2014 OTT Versus Wi-Fi: Who Will Win?
08/28/2014 Cloud Contact Center Myths and Truths Exposed
08/28/2014 What's In Your Sales Arsenal?
08/28/2014 Using Real-time Management for Call Center Insight
08/28/2014 Intra-day WFM Enables Real-time Decision Making
08/28/2014 Call Accounting, Telecom Expense Management Crucial for UC Mobility
08/27/2014 Engaged Employees Means Happy Employees, Which Means a Thriving Business
08/27/2014 Are You Ready? Heat Outage in Illinois Impacts Thousands
08/22/2014 LTE Paves a Nice Path for M2M, Out-of-Band Management
08/21/2014 Why Employee Retention Is Just as Important as Customer Retention
08/21/2014 Businesses Demonstrating Employee Growth Will Need Effective Workforce Optimization
08/20/2014 RapidScale, Sandler Partners Form Master Agent Agreement
08/20/2014 Lead Generation: How Have You Grown Up?
08/20/2014 Alaska Wildlife Sparks Power Outage
08/20/2014 VoIP, IP, PBX: Know the Differences
08/20/2014 VoIP 911: What You Need to Know
08/20/2014 VoIP Providers Highlighted via VoIP-catalog.com
08/14/2014 Developing a Protocol for Managing Wholesale SIP Termination
08/14/2014 Breaking Down Customer Walls for Great Customer Service
08/14/2014 Focus on Business Climate, Culture for Improved Customer Service
08/14/2014 Noted: Enterprises Have Mobile Security at the Top of Their Lists
08/14/2014 Want an Inside Sales Secret? It's All About Queue-based Selling
08/14/2014 Is Your Next Contact Center Services Provider 'The One?'
08/14/2014 Before Going VoIP, Consider These Key Points
08/11/2014 A Snapshot of the IoT's Future
08/08/2014 Phases of Software Licensing and What They Mean for Startup Growth
08/08/2014 Judge a Technology Not by the Size of Its Gadget
08/08/2014 Reach Faster Speeds with Customer Service Software
08/08/2014 Why Call Recording is More Than Just a Customer Service Tool
08/08/2014 Are Smartphones to Blame for Employee Skill Reduction?
08/08/2014 Gaining Trust, Maintaining Control with Co-Browsing
08/05/2014 The Difference Between Wholesale vs. Private Label Cloud? A Tad Cloudy
08/01/2014 Better Customer Service Through Your Website? You Bet
08/01/2014 Why Call Recording Can and Should Be Used Across All Platforms
08/01/2014 Texas Storm Leaves Many in the Dark
08/01/2014 Texas Storm Leaves Many in the Dark
07/31/2014 Daitan Group Demos Its WebRTC Building Solutions at WebRTC Event
07/31/2014 Eyeball Networks Offers Firewall Traversal with AnyFirewall.com
07/31/2014 Apex Simplifies Multimedia Communications With WebRTC
07/31/2014 WebRTC Brings Work and Social Interaction Into One Powerful, Collaborative Tool
07/31/2014 WebRTC Veteran Dialogic Demos for WebRTC World
07/31/2014 Customer Service Software Gives Heartland ECSI an Assist
07/31/2014 Telarus Partners Get Access to Granite's Suite of POTS, Thanks to Agreement
07/31/2014 Agile Development and Software Licensing: What's the Link?
07/31/2014 Summer Storms Wreak Power Havoc; Are You Ready?
07/29/2014 Using a 'Sales-First' Strategy Encompasses All That Makes a Successful Business
07/22/2014 Tips for Improving Your Contact Center Management
07/22/2014 Despite Reservations, Millennials Have Much to Offer the Contact Center Arena
07/21/2014 Have a Telemarketing Plan for a Successful Campaign
07/21/2014 Server Technology, Lantronix Form Marketing Partnership
07/21/2014 Opengear Releases New Firmware Features, Offers More Agile Security Management
07/18/2014 Cloud Communications No Longer a Dream for Medical Field
07/18/2014 VoIP Provider Site Releases Top VoIP Solutions
07/18/2014 What You Don't Know About Self-Service Could Hurt You
07/18/2014 Rural Telecoms Thriving Despite Thinking to the Contrary
07/18/2014 Telecommuting: Another Cost-Cutting VoIP Feature
07/17/2014 The Abridged Version of VoIP Education
07/17/2014 GlobeNet Inks Agreement with Allied Fiber for Dark Fiber Services
07/17/2014 Customer Loyalty: The Never-Ending Quest
07/17/2014 Businesses Take Heed: Power Outage Causes Rail Delays, Commuter Woes
07/17/2014 Mobile Apps are Giving Sellers and Buyers a Boost for Real Estate Market
07/17/2014 Even Intentional Power Outages Need a Backup Plan
07/15/2014 zBoost Eliminates the Dropped Call, Gives Data a Boost
07/15/2014 FotoIN Takes Field Photo Documentation to the Cloud
07/14/2014 CafeX Makes WebRTC A Reality in Just Two Lines of Code
07/11/2014 Bolder Thinking Makes WebRTC Simple to Deploy
07/10/2014 Why In-Memory Computing is Good for a Performance Boost
07/09/2014 Parasoft Cloud Expo
07/09/2014 What Can the Cloud Offer for Application Development?
07/09/2014 Private or Public Cloud? Open Data Centers Talks Cloud Options
07/08/2014 NuoDB Picks Up Where Traditional Databases Stop
07/08/2014 Thanks to Technology, Flexible Work Hours Becoming a Reality
07/03/2014 J.B. Hunt Relies on Genesys for Providing Exceptional Customer Experience
07/03/2014 Canadian Anti-Spam Legislation Threatens Some Lead Generation
07/03/2014 Canadian Anti-Spam Legislation Threatens Some Lead Generation
07/03/2014 Poor Customer Service: More Expensive Than You Think
07/02/2014 Arkadin's Microsoft Lync Hosted Service Benefits Businesses with All-In-One Solution
07/02/2014 Power Protection Made Better With EnTerra Series Battery Backup
07/02/2014 What Makes for an Effective Insurance Contact Center?
07/02/2014 Karen Freitag - Thought Leader for Sprint Wholesale
07/02/2014 CoreDial Study Shows Cloud Communications Is the Next Step for Enterprises
06/30/2014 Study: We Need More Cyber-Security Pros
06/30/2014 Java EE Developers Can Now Use Radisys for Real-Time Services Development
06/27/2014 Content Marketing, Predictive Dialing Means Better Leads
06/27/2014 New Cloud Storage Model Could Save Customers Money
06/27/2014 Good Service & Sales Means More Revenue, Happier Customers
06/25/2014 Getting Charitable with Mobile Point of Sale Solutions
06/20/2014 IoT May Open Doors of Opportunity for Device Manufacturers
06/20/2014 Apple's Latest IoT Venture Turns Manufacturers' Heads
06/20/2014 SolidFire Recommended for Enterprise Virtual Computing
06/19/2014 When it Comes to Testing, is Proprietary or Native Better?
06/19/2014 Don't Let Common Myths Keep Your Business from the Cloud
06/19/2014 How Will IP Push Innovation?
06/19/2014 Want to Offer Better Customer Service? Keep Agents Sharp and Happy
06/19/2014 Not All Businesses Know What's up with Their Customer Service
06/18/2014 Business VoIP Means Better Communication for NDN
06/13/2014 To Rent or To Buy? There's a Tool for That
06/13/2014 Allied Fiber Names PR Agency for Upcoming Initiatives