Smart Grid

CONTRIBUTORS

Susan J. Campbell Info

Susan J. Campbell is an independent copywriter with 15 years of direct and business-to-business marketing experience. As a freelancer, Susan has written copy for large corporations and independently owned businesses specializing in business-to-business sales. She has also had her research published by the University of Hawaii.

Before becoming a freelancer, Susan spent fifteen years in the sales field. Her sales activity included consumer and business-to-business selling. She holds a B.S. in Business Administration with a marketing emphasis from Missouri Western State University.

Susan is a contributing editor for TMC and runs Susan J. Campbell Copywriting Services out of her home office. You can visit her business website at susanjcampbell.com.

 

Latest Articles

04/17/2014 Rip and Replace Migration Fears Holding You Back from a Hosted Phone System?
04/17/2014 What Did Heartbleed Teach Us About Test Management?
04/17/2014 How Video Managed Services Simplifies Unified Communications Migration
04/17/2014 Why Compliance Matters for the Outbound Call Center
04/17/2014 Why South Africa is Excited about the VoIP Switch
04/16/2014 4 Customer Service Mistakes to Avoid with Call Recording
04/16/2014 Why Wait for Hosted Phone Systems?
04/16/2014 Why a Rich Communication Suite is Necessary for Seamless Interactions
04/16/2014 If the iPhone 6 Supports VoLTE, Will Major Carriers Be Left Behind?
04/16/2014 Why Call Center Solutions for Multichannel Environments are in Demand
04/15/2014 What Mobile Demand is Doing to the Industry
04/15/2014 The Value of Workforce Optimization
04/15/2014 Why the Hosted VoIP Switch Makes Sense
04/15/2014 Wholesale VoIP Provider Launches New Website
04/15/2014 How Call Center Management Can Keep Disputes to a Minimum
04/15/2014 To Improve Processes and Make Customers Happy, Try Quality Monitoring in Your Workforce Management Strategy
04/15/2014 It's No Longer a Pen and Paper World in Call Center Scheduling
04/14/2014 Making the Biggest Waves in Wholesale VoIP - VoIP Innovations
04/11/2014 Does Your Call Recording Go Mobile?
04/11/2014 All About Core Communications: Operators and OTT Providers
04/11/2014 IP Phones Boost Unified Communications for the SMB
04/10/2014 At-Home Agents a Risky Proposition? Not with 3rd Party Remote Call Monitoring
04/10/2014 Does Your IVR Communicate Like Siri?
04/09/2014 Why Workforce Optimization is Healthy for the Bottom Line
04/09/2014 How the Predictive Dialer Protects Against TCPA Challenges
04/09/2014 The Important Role of the Employee in BYOD
04/08/2014 IP Phones Provider Continues Global Expansion into Canada
04/08/2014 Will the Proliferation of VoIP Mean Higher Rates?
04/08/2014 How Virtual PBX Helps Enable Quality Healthcare
04/08/2014 Why Business VoIP Providers Need to Test the Quality of Their Networks
04/08/2014 What Does Texting Have to Do with Your Bank Account?
04/04/2014 How the Miami Dolphins are Creating the Ultimate Fan Experience
04/04/2014 Should Analytics Take the Place of Experienced Human Intelligence?
04/03/2014 5 Factors When Considering a Business VoIP Provider
04/03/2014 Why Accurate Addresses Matter in CRM
04/03/2014 Is Mobile Device Management Enough to Support Your Initiatives?
04/03/2014 Why You Should Consider 3rd Party Remote Call Monitoring
04/02/2014 How Can Workforce Optimization Help Improve the Customer Experience?
04/02/2014 REVE Systems Honored for Excellence in UC
04/01/2014 Why Channel Partners Love SmartBox
04/01/2014 Making the Most of Mobile in a Less Than Secure Market
04/01/2014 How Sangoma is Making the Lync Experience Available for the SMB
04/01/2014 The Exciting Growth of M2M
04/01/2014 How the Cloud Can Shrink the Global Enterprise
04/01/2014 How Unified Office is Optimizing the Virtual Experience
04/01/2014 Educational Institutions Need Call Accounting
03/31/2014 Calling Card Apps Improve the Mobile VoIP Experience
03/31/2014 Your Customers are On Hold - What Do You Want to Tell Them?
03/28/2014 Are You Ready to Select the Right Hosted Softswitch?
03/28/2014 Problems with Abusive Calling Requires a Robust Call Accounting Solution
03/27/2014 Why It's a Good Time for Softswitch
03/27/2014 Why You Should Consider DaaS with Your Hosted Phone System
03/27/2014 The New Era of Enterprise Communications: Ready to Embrace Change?
03/27/2014 How Can Partnership Referrals Help Expand Your VoIP Business?
03/26/2014 Text Messaging and the Public Record
03/26/2014 Are You Ready for BYOD?
03/26/2014 What Does BYOD Have to Do with Sesame Street?
03/26/2014 Switch - Changing the Colocation Industry
03/26/2014 ERP and Virtualization: Ready to Empower Your Employees?
03/26/2014 Leveraging the Right Go-to-Market Strategy for Communications
03/24/2014 Are You Well Prepared with a Solid Business Continuity Plan?
03/21/2014 Codero Hosting - Enjoying Growth in a Busy Market
03/21/2014 ZYCOO Brings VoIP System Solutions to CeBIT
03/21/2014 Can Safe Communications Happen in a Unified Environment?
03/20/2014 CradlePoint - Making the Most of Mobility
03/20/2014 Frustrated with Google Voice XMPP Cancellation? Obihai Can Help
03/20/2014 Alcatel-Lucent - Taking the Enterprise to a Whole New Level in Communications
03/20/2014 To Get the Most Out of Your Apps - Should You Go Native?
03/19/2014 Need More Information Before Making the Move to Real-time Communications? Ingate May Be Your Answer
03/19/2014 Are You Leveraging the Advantages in M2M?
03/19/2014 Why Business VoIP Providers Want You to Consider the IP Fax
03/19/2014 Is Your Script So Rigid You Could Lose a Customer?
03/18/2014 Building a Sound Menu for the Virtual Office IVR
03/17/2014 PortaOne - Meeting Demand and Creating Opportunities
03/17/2014 Why Microsoft Lync is Taking Unified to Universal
03/13/2014 Taking Advantage of Modern Communications
03/13/2014 Extending Opportunities for Key Market Players in Unified Communications
03/12/2014 Surveillance or Communications - It's all IP?
03/12/2014 What's New for Mobile Collaboration?
03/12/2014 Are Your Communications Safe?
03/11/2014 If Your Contact Center Isn't Social, It's Time for a Transformation
03/11/2014 Quality IVR Solutions Are in Demand
03/11/2014 The Growth of the Cloud Contact Center and Its Impact on the Customer Experience
03/11/2014 Sangoma - Bringing Seamless Integration to New Communications
03/11/2014 How Can a Hosted Contact Center Provider Help You Manage Data?
03/11/2014 Is Your VoIP Network Protected with Session Border Controllers?
03/11/2014 If You're Using Telemarketing Software, Lose the Hard Sell
03/10/2014 How Can You Go Mobile When All Your Functionality is on Your Desk Phone?
03/10/2014 WHOA.com - Setting the Standard for Quality in Cloud Communications
03/10/2014 Data Center Power Woes? Check Out What the Experts Say on Capacity Planning
03/07/2014 Can Companies Really Expect 100 Percent Data Center Power Uptime?
03/07/2014 Will Mobile VoIP Replace Voice Communications?
03/06/2014 Access to the Hosted Softswitch Just Got Better
03/06/2014 AT&T's Proposed Trial to Expand Opportunities for VoIP
03/06/2014 The Importance of Securing Your VoIP System
03/06/2014 Why Co-browsing Technology Is a Sound Investment
03/05/2014 Crafting a Smart Telemarketing Script
03/05/2014 Younger Generations Demand Video Communication in the Workplace
03/05/2014 The Rise of the Cloud Contact Center - Demand is Growing
03/05/2014 Do Security Threats Hurt the Potential for Digital Workstyle Services?