Smart Grid

CONTRIBUTORS

Paula Bernier Info

Paula Bernier is Executive Editor at TMC where she writes, edits and manages editorial content for INTERNET TELEPHONY, CUSTOMER and IoT Evolution magazine. She's also a regular contributor to TMCnet. Bernier was formerly editor in chief of xchange magazine, where she worked for more than 11 years. She’s also acted as a senior writer for Inter@ctive Week. Bernier got her start in telecom at Telephony magazine, where she spent nearly five years, leaving as the news director. Bernier also has been on the reporting staffs of various mainstream daily and weekly newspapers in Iowa, Minnesota and South Carolina.
 

Latest Articles

05/22/2015 Why Facebook's Messenger Video Calling is Important
05/22/2015 Conversocial, Synthesio Strike Partnership
05/22/2015 How Microsoft's Datazen Acquisition Could Move BI Forward
05/22/2015 NetFortris Leverages GENBAND Smart Office Suite
05/20/2015 NTT's SI Business to Resell Openet Solution in Japan
05/20/2015 Sckipio, iPhotonix Partner
05/20/2015 OIF Discusses SDN Framework, APIs in New White Paper
05/20/2015 MobileE2E Addresses Mobile Workforce with Apptrify
05/18/2015 How to Secure the Heterogeneous Mobile Network
05/16/2015 NFV & SDN Zone Week in Review: Cyan, NetCracker, Telstra
05/16/2015 Transforming Network Infrastructure Week in Review: Atlantic HyperScale, Bracket Computing, vXchnge
05/15/2015 Women in the Channel Leader Garners American Business Awards Designation
05/15/2015 Telecom Channel Expansion and Retraction
05/15/2015 Moving Toward More Dynamic Customer Relationships
05/14/2015 Accenture Offers Advice on How Banks Can Keep Millennials Aboard
05/14/2015 NetCracker 10 Features Built-in Big Data Analytics
05/14/2015 Ruling: VoIP Providers Must Abide by Existing State Regulations
05/13/2015 SwitchRay Unveils PBX Fraud Protection Software
05/13/2015 Cyan Expands Blue Orbit Ecosystem
05/13/2015 Telstra Elaborates on SDN Network
05/13/2015 IBM, Intel Address Big Data, Rapid-Time Business Insight with New Products
05/11/2015 Juniper Research: Mobile Advertising is on the Rise
05/11/2015 Wheelings & Dealings: Upstart HR Automation Company Zenefits Worth $4.5 Billion
05/09/2015 NFV & SDN Zone Week in Review: Ciena, HP, InterCloud
05/09/2015 Transforming Network Infrastructure Week in Review: Microsoft, Univa, VCE
05/07/2015 Orange Silicon Valley Tries Out ConteXtream SDN Fabric
05/07/2015 HP Unveils a Flurry of NFV Solutions
05/07/2015 Getting Up to Speed with Residential Broadband
05/07/2015 Enterprise Video: Solutions That Help Businesses Move to Action
05/07/2015 Enterprise SBCs
05/07/2015 Mobile Payments Space Heats Up - Again
05/07/2015 Start Small, Think Big: Huawei's Grassroots Effort to Appeal to US Carriers
05/07/2015 Denwa Provides Simple, All-in-One UC Solutions
05/06/2015 Applied Micro, ARM & Netzyn Partner on vSTB
05/06/2015 InterCloud Introduces NFV Orchestration Solution
05/06/2015 Slow and Faulty DC 911 Dispatches Cause Call Center Leader to Resign
05/06/2015 Leverage the Power of Top Performers to Drive Performance Improvement
05/05/2015 Despite Weak Economy, VCs Remain Bullish on Brazil
05/05/2015 GENBAND, HP to Jointly Demo NFV Solutions
05/05/2015 CUSTOMER Magazine Announces the 2015 CRM Excellence Award Winners
05/05/2015 MyDigitalClients Launches SaaS-Based Marketing and Team Sales Solution
05/05/2015 Foreign Language Services
05/05/2015 Omni-channel Callback Solutions: A Today Way to Connect with Customers
05/05/2015 Telecom Testing & Monitoring: TelcoAlert Ensures Businesses Can Answer the Call
05/05/2015 Verint Exec Explains How Actionable Intelligence Can Optimize Engagement
05/05/2015 Level 3 Launches On-Demand SDN Solution for Azure Users
05/05/2015 The Rise of Martech: How Software is Eating the Marketing World
05/05/2015 Personality Profile: How Contact Centers Are Using Voice Analysis to Improve CX
05/05/2015 Product Development: Social Can Yield a Goldmine of Value to Build, Tweak Product
05/05/2015 Needle Advocates Help Online Shoppers Find What They're Looking For
05/05/2015 Video Moves Into Marketing, Customer Care
05/04/2015 Ousted HP Leader Fiorina Announces Presidential Run
05/04/2015 On the Button: Tapcentive Calls Its Mobile Engagement Solution Better Than Beacons, QR Codes
05/02/2015 NFV & SDN Zone Week in Review: Alcatel-Lucent, NetNumber, Verizon
05/02/2015 Transforming Network Infrastructure Week in Review: Amazon, Fiber Mountain, Violin Memory
05/01/2015 Cloud-Based Security Services Are on the Rise & NFV and SDN Will Add Further Lift
04/30/2015 New Study Says 76 Percent of Companies Want Virtualized Security Solutions
04/30/2015 ONF Names MRV's Ganon Chair of Migration Effort
04/29/2015 Communications Industry Readies for Another Perspectives Event
04/29/2015 Cloud UC Offers a Bevy of Benefits Over Premises-Based Options
04/29/2015 Verizon Names SDN Suppliers
04/25/2015 Transforming Network Infrastructure Week in Review: Cisco, Imagine, QLogic
04/25/2015 NFV & SDN Zone Week in Review: Avaya, Avni, Telstra
04/24/2015 Cool Vendor NetNumber Helps Carriers Transition to IP Services
04/24/2015 Improving Customer Experience Requires a Holistic Strategy
04/24/2015 Self-Service Kiosks Offer Convenience, Cost Savings for Various Use Cases
04/23/2015 Avaya Unleashes Ethernet Switch to Address IoT, SDN
04/23/2015 Interactions Adds Handful of Execs, Garners New Funding
04/23/2015 Telstra Officially Brings Pacnet SDN Network into the Fold
04/23/2015 ECI Telecom Readies SDN Cybersecurity Solution for Launch
04/23/2015 Avni Unveils Software Defined Cloud 2.0
04/23/2015 Sprint Helps Businesses Command Control of IoT
04/21/2015 LiveHive Introduces New Email Automation Tools for Sales Acceleration
04/21/2015 US Contact Center Jobs Continued to Increase in the First Quarter of 2015
04/21/2015 Gigamon Introduces Software Defined Visibility Framework
04/20/2015 Why Network Operators Need Agile 200G Optical Networks Now
04/20/2015 Keep Your Employees Engaged, Keep Your Profits Up
04/18/2015 Transforming Network Infrastructure Week in Review: Docker, Fiber Mountain, Huawei
04/18/2015 Web-scale Networking Week in Review: Ciena, Coho, SYNNEX
04/17/2015 How to Keep Your Employees Engaged
04/17/2015 Notable SDN Upstart Pluribus Releases New Version of Netvisor
04/16/2015 Edgewater Networks Gets Patent for Determining Media Path
04/15/2015 Why We're Hearing So Much Lately About Breaking Down Silos And Who's Offering Solutions to Help Make That Happen
04/15/2015 Let the Lawsuits Begin! AT&T, Industry Associations Sue Over FCC Open Internet Order
04/14/2015 Carriers Explore Linux Containers for NFV
04/14/2015 How IoT Will Impact Product Design, Marketplace Expectations
04/14/2015 Outsourced Call Center Solutions
04/14/2015 Amping Up Website Search: Inbenta Leader Says AI-Based Solution is in Tune with Market Needs
04/14/2015 How to Improve Your Net Promoter Score By Addressing Customer Effort
04/14/2015 Real-Time Results: Intraday Automation Reduces Costs and Keeps Customers Coming Back
04/14/2015 Wheelings & Dealings: Docker Garners $95 Million
04/14/2015 Set-Top Boxes
04/14/2015 Xorcom Embeds SBC in PBX for Added Security
04/14/2015 TMC Announces SDN Excellence & NFV Pioneer Award Winners
04/14/2015 Stopping the Bad Guys: VoIPshield's High-Octane CEO Explains the Value of VoIP Security
04/14/2015 Customer Experience: More Than Just a Marketing Exercise
04/14/2015 TMC Announces SDN Excellence & NFV Pioneer Award Winners
04/14/2015 Changing the Way We Work: Real-Time Communications Everywhere - And in Every Application
04/13/2015 LTE Broadcast Allows for Monetization, Better Use of Spectrum
04/11/2015 Transforming Network Infrastructure Week in Review: Infonetics, Microsoft, QLogic