Smart Grid

CONTRIBUTORS

Paula Bernier Info

Paula Bernier is Executive Editor at TMC where she writes, edits and manages editorial content for INTERNET TELEPHONY, CUSTOMER and M2M Evolution magazine. Bernier was formerly editor in chief of xchange magazine, where she worked for more than 11 years. She’s also acted as a senior writer for Inter@ctive Week. Bernier got her start in telecom at Telephony magazine, where she spent nearly five years, leaving as the news director. Bernier also has been on the reporting staffs of various mainstream daily and weekly newspapers in Iowa, Minnesota and South Carolina.
 

Latest Articles

01/29/2015 McAfee Exec: We Need to Do More to Secure Smartphones, IoT
01/28/2015 VoIP Veterans at ITEXPO Discuss Net Neutrality, Title II Reclassification
01/28/2015 Allahwala at ITEXPO: Carriers Are Leaving Money on the Table
01/28/2015 IBM's Ahluwalia Offers ADEPT Talk on How to Advance IoT
01/28/2015 WebNMS Expands IoT Strategy with New Partnership, Emphasizes Energy Applications
01/28/2015 Mitel Leader Shares Thoughts on Making a Winning UC Strategy
01/28/2015 CoreDial Promotes SwitchConnex, Readies to Release WebRTC Solution
01/28/2015 Voxbone Introduces SMS Outbound for Mobile DID
01/28/2015 Newly Rebranded B+B SmartWorx Tells IoT Story
01/28/2015 151 Advisors Talks IoT Opportunities, Challenges
01/28/2015 Telit Welcomes Standing Room Only Crowd to deviceWISE Global Summit 2015
01/28/2015 Stream Technologies Helps Organizations More Easily Manage, Monitor & Monetize M2M
01/27/2015 Horn Offers Update on KORE, Raco Integration
01/26/2015 Harnessing Change
01/26/2015 The Billion-Dollar Game Changer: Schmooze Com and the Open Source Community Set the PBX Free
01/26/2015 Wi-Fi Goes Big
01/26/2015 AT&T Offers an Update on Its Toggle BYOD Solution
01/26/2015 Wearable Cameras Proliferate
01/26/2015 Assembly Helps Developers Find, Monetize Open Source Contributions
01/26/2015 Call Recording Roundup
01/24/2015 Transforming Network Architecture: EdgeConneX, NJFX, OVS, Zayo
01/24/2015 NFV & SDN Zone Week in Review: Software Telco Congress, Tektronix, Bell Labs
01/23/2015 CenturyLink Provides Quick SDN Update
01/23/2015 Super Bowl Sunday - How DAS is Helping Fans, Businesses Stay Connected
01/22/2015 Altair Semiconductor Addresses IoT with LTE-Specific Solutions
01/21/2015 Voxox Readies Cloud Phone Announcement for ITEXPO Miami
01/21/2015 New Version of Bell Labs Energy Tool Addresses Apps, NFV, SDN
01/21/2015 Wearables Go to Work
01/21/2015 On Watch: Vodafone Helps to Keep Lively Subscribers Connected
01/21/2015 WFO Supports Remote Workforces and Innovation
01/21/2015 TMC, Crossfire Announce IoT Excellence Award Winners
01/21/2015 Creating a Well Tempered Network: M2M Security Firm Gets New Funds, Leader, Name
01/21/2015 Getting to Them First: How Proactive Customer Service Benefits Everyone
01/21/2015 Talygen Takes Business Management Automation to the Next Level
01/21/2015 Interest Grows for Call Centers in the Caribbean, Central America
01/20/2015 Listen Closely to Deliver Optimal Customer Support
01/20/2015 Big Data Analytics Can Address Compliance in Addition to Customer Preferences
01/20/2015 Bringing An Expert Eye to Your WebRTC Implementation
01/17/2015 NFV & SDN Zone Week in Review: F5 Networks, Mavenir, Software Telco Congress
01/17/2015 Transforming Network Infrastructure Week in Review: Citrix, GIA, Infonetics
01/15/2015 Real Time Communications Gets into the Mix
01/15/2015 ABI Research: IoT Analytics to Drive $5.7B in Supplier Revenues This Year
01/15/2015 Wheelings & Dealings: Mavenir's Purchase of Ulticom Signals LTE's Growing Diameter Demands
01/14/2015 TeamSupport Leader Offers His Perspective on the Customer Experience
01/14/2015 F5 Survey Offers Insight into the 'Huge' and Growing Business Application Arena
01/14/2015 Telinta's Stiso: Cloud, Mobile VoIP, White-Label Solutions Loomed Large in 2014
01/14/2015 Telinta's Stiso: Cloud, Mobile VoIP, White-Label Solutions Loomed Large in 2014
01/12/2015 Taking the Lead: This Isn't Your Father's Lead Generation
01/12/2015 Voice4Net Launches WebRTC-based RTC Client
01/12/2015 TMC Announces CUSTOMER Product of the Year Award Winners
01/12/2015 Marketing Automation
01/12/2015 TeleTech's Humanify Enables Clients to Deliver Expert Customer Service
01/12/2015 TeamSupport Leader Offers His Perspective on the Customer Experience
01/12/2015 Dialogic's Moynihan Dishes on the Latest in Tech & How to Stay Ahead of the Curve
01/12/2015 Key ITEXPO Miami Themes for ADTRAN: Cloud, VARs, Wi-Fi
01/10/2015 Transforming Network Infrastructure Week in Review: Agile Networks, Coriant, Infonetics
01/10/2015 NFV & SDN Week in Review: DigitalRoute, Logicalis, Metaswitch, Sonus
01/08/2015 Voxbone's Goldstein Shares Sunny Outlook on the Economy & the Future of UC
01/08/2015 Tick-Tock: Intel, Partners Deliver Ever-Increasing Advancements
01/08/2015 Automation Helps Amp Sales, Marketing Efforts, Revenue Growth
01/07/2015 Ingate's Johnson: WebRTC Has 'Enormous' Potential
01/07/2015 IntelliCom Analyst, ITEXPO Miami Speaker Assesses Lync Rebranding and UC Landscape
01/07/2015 2015: A Year of OSS Transformation, NFV Liftoff in Carrier Networks
01/07/2015 WebRTC Speaks to a Wide Range of Enterprise Applications
01/06/2015 Most IT Professionals Plan to Adopt Software-Defined Solutions
01/06/2015 Alcatel-Lucent: Service Provider SDN Promises Agility, Efficiency
12/23/2014 GENBAND Helps Carriers Walk the OTT Walk with fring, Kandy
12/22/2014 BELIEVE: How RTC Could Make Our Holiday Wishes Come True
12/20/2014 NFV & SDN Zone Week in Review: Array Networks, IDC, Infonetics, OPNFV Project
12/20/2014 Transforming Network Infrastructure Week in Review: Calient, Calsoft, Dell, EXFO, Midokura, WebNMS
12/19/2014 New Nebula Solution Helps Enterprises Expedite OpenStack Adoption
12/19/2014 AT&T Exec: 75 Percent of Our Network Will Be Virtualized by 2020
12/17/2014 Gift Idea: GEEKFUEL Delivers with Monthly Packages of the Precious
12/17/2014 ADC Vendor Array Networks Helps Launch OPNFV Project
12/17/2014 Report: FCC Unlikely to Issue New Call for Open Internet Input
12/17/2014 MuleSoft Founder: APIs, Mobile Devices are Driving New Customer Experiences
12/15/2014 Calient, CIAN Explore the Use of Optical Circuit Switching in the Software-Centric World
12/13/2014 NFV & SDN Zone Week in Review: Fortinet, InterCloud, Juniper, OneAccess
12/13/2014 Transforming Network Infrastructure Week in Review: Alcatel-Lucent, EMC, Infinera, WebNMS
12/12/2014 Call Center Hiring Gets Competitive in the Philippines
12/12/2014 Calsoft Complements WebNMS Symphony with Its Professional Services
12/11/2014 Image Resolution
12/11/2014 The IN Crowd: High Tech Grows in Indiana
12/11/2014 Sales Amplification: Marrying CRM, Contact Centers & Potentially Other Systems Can Drive New Business
12/11/2014 Virtual Agents
12/11/2014 The Role of Inventory Visibility in the Customer Experience
12/11/2014 New Methods for Matching Customers and Agents Help Improve the Service Experience
12/11/2014 Making the Contact Center Pay Off: Big Data, CRM Increase Value for the Total Enterprise
12/11/2014 Critical Telecommunications Database could be Transitioned under FCC process: Risk to Consumers, Public Safety and National Security
12/11/2014 MobileIron: As Mobile Applications, Devices Become More Central to Our Lives, So Too Will Security
12/10/2014 1Stream: Cloud Benefits are Great for Contact Centers
12/10/2014 Aspect Study Personifies Company Customer Service Types
12/10/2014 Fortinet Joins HP's Partner Program
12/09/2014 Ensuring Positive Business Outcomes in the Services-Centric World
12/09/2014 Fortinet Joins HP's Partner Program
12/09/2014 Sprint's M2M Director Highlights What's Cool in IoT
12/09/2014 AT&T Comments about the Recent Past, the Future of M2M and the IoT
12/08/2014 GENBAND Extends NFV Activities with Membership in ALU Ecosystem
12/08/2014 InterCloud, Juniper Demo Benefits of NFV
12/08/2014 SDN OS from ON.Lab is Now Available for Download