Smart Grid


Peter Bernstein Info

Peter Bernstein is a seasoned writer and professional with deep experience in the communications and IT industries. As a top-level industry analyst, Peter has keynoted major technology events and has been cited numerous times by The New York Times, The Wall Street Journal, The Los Angeles Times, USA Today, The Washington Post, Business Week, Fortune Magazine, ComputerWorld, NetworkWorld, Communications Week, among other publications.

Bernstein has authored or co-authored market research studies, CEO speeches, white papers, articles, and other content for major companies in the technology markets. His experience includes work with Alcatel-Lucent, Avaya, Equant, France Telecom, HP, Siemens, Verizon, Nortel, Wave Systems, and many more. He held the position of director of global marketing and communications at Telcordia.

Having been on Advisory Boards for 15 technology start-up firms, Bernstein most recently worked as a consultant to C-level executives on all aspects of marketing communications strategy and tactics – from concept to cash, crisis management, brand stewardship, and helping establish metrics, manage processes and leadership practices.


Latest Articles

07/24/2014 Contact Centers in Africa-Engaging Citizens and Engine for Economic Development
07/24/2014 Interactive Intelligence INTERACTIONS 2014 Draws 2,200-Plus Attendees from 42 Countries
07/24/2014 COLA Relies on Interactive Intelligence
07/21/2014 Verizon Upgrades FiOS to Two Lanes with Same Speeds in Both Directions
07/19/2014 Contact Center Solutions Week in Review
07/19/2014 Next Generation Communications Week in Review
07/18/2014 Google Consumer Smartphone Litigation and the Future of Virtual Real Estate
07/17/2014 Microsoft Goes Soft on Nokia Acquisition with Major Layoffs Coming
07/17/2014 Esri Tapestry Segmentation System Provides New Insights into America's Changing Population
07/17/2014 Social Media Customer Care, Analytics Pay Big Dividends
07/16/2014 Philadelphia Lawyers Look to Hosted Unified Communications to Unify Locations
07/16/2014 Oracle Expands its Marketing Technology Ecosystem
07/16/2014 Oracle Expands its Marketing Technology Ecosystem
07/16/2014 Strained Bedfellows? Apple and IBM Team to Create Business Transformation Mobile Apps
07/16/2014 Report finds Complexity is the Enemy and Simplicity the Friend for U.S. Federal Agencies
07/16/2014 SAP and Esri Help Customers with Real-Time Geospatial Context
07/15/2014 SAP Survey Reveals Insurers Want ICT Infrastructure for Speed and Agility
07/14/2014 Survey Finds Millennials Expect a Consistent Customer Experience Everywhere and All the Time
07/14/2014 Social Media Takes on Greater Call Center Importance
07/14/2014 Eleven Big Software Licensing and Monetization Trends
07/12/2014 Contact Center Solutions Week in Review
07/12/2014 Next Generation Communications Week in Review
07/11/2014 Now is the Time for Large Enterprises to Move Hosted Unified Communications (UC)
07/11/2014 Accenture Report Highlights How Customer Experience is Transforming B2B Selling
07/11/2014 Social Media Takes on Great Call center Importance
07/11/2014 Why Social Media Customer Care and the Use of Social Analytics Matters
07/10/2014 Have Wireless Only Households in US Peaked?
07/10/2014 BidPal Wins Interactive Intelligence Contact Center Customer Experience Makeover Contest
07/10/2014 Comings and Goings: Interactive Intelligence CMO Joe Staples to Depart Company
07/10/2014 Mocana Atlas Platform Covers all of the Enterprise Secure Mobility Pain Points
07/09/2014 Vodafone Selects Alcatel-Lucent as Global Reference provider of LTE Metro Cell Technology
07/09/2014 FreeWave Primed to Capitalize on Fast-Growing Industrial M2M Market
07/07/2014 Challenges ISVs Face Adopting to Next Generation Enterprise Software
07/07/2014 Large Enterprises are Benefiting from Hosted Unified Communications
07/05/2014 Contact Center Solutions Week in Review
07/05/2014 Next Generation Communications Week in Review
07/03/2014 UK Retailers Not Optimizing Omni-channel for Improving Customer Experiences
07/03/2014 UK Retailers Falling Short on Improving Customer Experience
07/03/2014 Jibe Mobile Enables joyn Consumer Services Launch in Eastern Europe
07/03/2014 Jibe Mobile Enables joyn Consumer Services Launches in Eastern Europe
07/02/2014 Study Finds UK Retailers Falling Short on Omni-channel Use to Improve Customer Experiences
07/02/2014 Do You Need a C-level for Customer Experience Management?
07/02/2014 SafeNet Introduces Cipher Partner Program to Help Asia-Pacific Partners Transform Data Security
07/01/2014 MeritTalk Study Finds Improved Copy Data Management Could Save Federal Government Billions
07/01/2014 How Licensing is Transforming Software Packaging into a Win-Win for ISVS and Customers
06/30/2014 Interactive Intelligence Placed in Gartner Leaders Quadrant for Contact Center Infrastructure
06/30/2014 AudioCodes on a Roll with WebRTC
06/28/2014 Next Generation Communications Week in Review
06/28/2014 Contact Center Solutions Week in Review
06/27/2014 Contact Center Solutions Week in Review
06/27/2014 PSCU to Open New Michigan Contact Center
06/27/2014 Oracle WebRTC Pioneers Recognized at WebRTC Conference & Expo IV
06/27/2014 Beefing Up Contact Center Solutions: The Importance of Partnering
06/27/2014 Omni-Channel? A Definition of Terms Please!
06/26/2014 Beefing Up Contact Center Solutions- the Importance of Partnering
06/26/2014 Poll Shows Challenges of Saving Mobile Device Data for Litigation, Regulatory Issues
06/26/2014 Aereo Decision by US Supreme Court Throws Digital Rights into 'Cocked Hat'
06/24/2014 Gigaom Research Reveals Lack of Preparedness for Mobile Malware and Data Leakage Incidents
06/24/2014 Fortinet Reveals 'Internet of Things: Connected Home' Survey Results
06/23/2014 FCC Chairman Proposes E-Rate Modernization to Bring High-speed Wi-Fi to Every Student and Library
06/23/2014 Gigaom Structure Ruminations: The Future of the Cloud and the Future of IT
06/21/2014 Contact Center Solutions Week in Review
06/21/2014 Next Generation Communications Week in Review
06/20/2014 Acqueon Technologies and Protocol Systems Win International Restaurant Contact Center
06/20/2014 Oracle Buys LiveLOOK to Improve Customer Experiences and Speed Responsiveness
06/20/2014 Learn the Best Practices in Business Process Automation (BPO)
06/20/2014 2014 Future of the Cloud Survey has Surprises - Nice Ones for a Change
06/20/2014 Gigaom Structure Day One-The World Will Be Cloudy All Day
06/17/2014 Survey: 73 Percent of Americans Clueless About 'Internet of Things'
06/16/2014 Leveraging the Value of SIP, SBCs and Lync-Real-time is Profit and Productivity Time
06/16/2014 Identity Management Matters -Dealing with Insider Threats
06/14/2014 Next Generation Communications Week in Review
06/14/2014 Contact Center Solutions Week in Review
06/13/2014 Sapphire Now Event Highlights SAP Commitment to Holistic Mobile Security
06/11/2014 Qualcomm Intros Small Cell System-on-Chip for SMB and Neighborhood Access Points
06/11/2014 Challenges of Assuring User Service Quality in the Cloud
06/10/2014 Continuous Database Monitoring is Key to Reducing Risk of National Retailer Breaches
06/10/2014 SafeNet Unveils New High-Speed Encryption Solutions for Enterprises
06/09/2014 Interactive Intelligence Signs Partnership with West Interactive
06/09/2014 Cisco Small Cell Enterprise Select Program Launched
06/06/2014 Next Generation Communications Week in Review
06/06/2014 Contact Center Solutions Week in Review
06/06/2014 CSPs Need to Offer Bundles of Traditional and Cloud Services
06/06/2014 AudioCodes Session Border Controller (SBC) Certified by SAP Labs Finland to Work with SAP® Contact Center Software
06/06/2014 Premise-Based Call Centers Plan to Migrate to Cloud
06/05/2014 Innovators' Dilemma Meets Run Simple at Sapphire Now
06/04/2014 SAP Shows how Mobile Security and Customer Experience are Perfect Together
06/04/2014 SAP Enhances HANA Platform
06/03/2014 SAP CEO Opens Sapphire Now with 'Make it Simple!' Message
05/31/2014 Contact Center Solutions Week in Review
05/31/2014 Next Generation Communications Week in Review
05/30/2014 SAP Sapphire Now Event to Highlight Improving Operational Excellence and Customer Experiences
05/30/2014 Fortinet and Palo Alto Networks Introduce Industry's First Cyberdefense Consortium
05/30/2014 The Customer Experience-'The Beginning of a Beautiful Friendship'
05/29/2014 Huawei Launches eSpace Contact Center Solutions Certified for SAP CRM for Enterprises
05/29/2014 Address the Challenges of HD Video Conferencing for SMBs
05/28/2014 SAP Cloud-Based Innovations for Customer Engagement
05/28/2014 Ready for Hosted Voice and UC? YES! If You are Willing and Able
05/28/2014 IT Security Pros Admit They Can Use Old Credentials to Access Former Employer Systems
05/28/2014 IT Security Pros Admit they can Use Old Credentials to Access Former Employer Systems