Smart Grid

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Oliver VanDervoort Info

Oliver has been writing for over four years and in that time has written for two major technological blogs. Oliver has covered everything from politics to entertainment to technology but continues to come back to gadgetry and the all things technical.
 

Latest Articles

03/04/2015 Alteva Partners With Level 3 To Offer True UC Solutions
03/04/2015 Uneven Customer Satisfaction Index Shows Call Centers Have a Way to Go
03/04/2015 Video Conferencing Continues To Be the Meeting Solution Of Choice For 2015
03/02/2015 Google Adds Live Chat with Businesses to Search Results
03/02/2015 Will.i.am's Wearable Tech Startup Hires Tech Veteran Phil Molyneaux as COO
03/02/2015 Bluetooth Call Recorder Bluewire Unveiled
03/02/2015 24/7 Nursing Call Center Gains Special Accreditation
03/02/2015 ARM and IBM Partner on New IoT Starter Kit Platform
02/25/2015 Golden Gate BPO Opening New Florida Call Center
02/24/2015 Microsoft Moves Quickly to Remove Potentially Dangerous Adware From Lenovo Computers
02/24/2015 TCG Partners with Broadview to Offer OfficeSuite Cloud Portfolio
02/24/2015 Analysys Mason Reports Uneven Level of African M-Money Services
02/24/2015 Portugal Seeing European Guest Workers Flooding to Its Call Centers
02/23/2015 MegaPath Strikes Deal with GTT
02/23/2015 BetterCloud Announces Integration with Office 365 and Microsoft Lync
02/23/2015 Ericsson Unveils New Ericsson Radio System
02/23/2015 Video Conferencing Being Installed for Federal Inmates
02/20/2015 Gamification in the Call Center Works to Keep Employees Happy
02/20/2015 Remote Workers Becoming A More Popular Practice
02/19/2015 Equation Malware Unstoppable Until Hard Drive Is Destroyed
02/19/2015 Call Centers: Always Looking for Better Customer Satisfaction
02/18/2015 Coveo Hits Activation Milestone
02/18/2015 FCC Looking at Requiring Telcos to Offer Backup Power to Phone Service During Outages
02/18/2015 Apple Watch Suppliers Reportedly Producing Nearly Six Million Units In First Quarter
02/18/2015 Canadian Company Relocating More Than 1,000 Call Center Jobs
02/17/2015 Call Center Jobs Have Their Pros and Cons
02/17/2015 MoneyGram Now Has More Than 25,000 Locations In Africa
02/17/2015 Kentucky Reports Nearly 100K Called in for ACA
02/17/2015 Altitude Software Names Frederico Dias President for Latin American Division
02/17/2015 Massachusetts ACA Call Center Suffered With Long Wait Times
02/17/2015 Virtual Call Centers Could be Wave of the Future
02/17/2015 Contact Centers Looking for Best Practices in 2015 and Beyond
02/13/2015 Mobile Phones Now Unlockable as Long as Certain Conditions are Met
02/13/2015 Contact Centers Don't Always Like Using Social Media
02/13/2015 Activation Lock Protecting iPhone Users Against Thieves Better Than Imagined
02/13/2015 snom Unveils New IP Desktop Business Phones
02/13/2015 Ubiquiti Announces New airFiber X
02/10/2015 Mississippi Call Center is Industry First
02/10/2015 Capita Buys Avocis Call Center Business
02/09/2015 Frontier Communications Opening Shuttered AT&T Connecticut Call Center
02/09/2015 Alorica Opening New Call Center in San Antonio
02/09/2015 Colorado Health Insurance Exchange Needs More Money to Combat Problems
02/09/2015 More Operators Set to Staff ACA Cloud Call Centers
02/05/2015 Report: Companies Look to Improve Customer Service with WFO
02/04/2015 Radish Announces In-Browser Video Communications App
02/03/2015 Ericsson Looking at Three Year Restructuring Project
02/03/2015 Wheelings & Dealings: Imagine Communications Purchases RGB
02/02/2015 FullContact Launches New Address Book App For iOS
02/02/2015 NEXT Biometrics Claims Big Order Number For New Market Biometrics
02/02/2015 Sionic Mobile Now Accepted in More Than 50,000 Stores
02/02/2015 Sierra Wireless Announces New 4G Gateways
01/27/2015 Broadsoft Passes 10 Million UC Lines Deployed
01/27/2015 Vocalcom Takes Home 2015 Internet Telephony Magazine's Product of the Year
01/26/2015 SpareFoot Looking to Add Workers to Call Center
01/26/2015 Fiji Airways Opens New Call Center
01/26/2015 Missouri Political Call Center Shutting Down in February
01/26/2015 The Philippines Continue to be Strong Call Center Destination
01/26/2015 Amazon Pulling Beta Version of Wallet App
01/26/2015 Cambium and Jab Broadband Build on Business Partnership
01/26/2015 Improving Your Customer Service with Automation
01/26/2015 Health Care Call Centers Still Seeing Long Waits
01/26/2015 Business Travelers Eventually May Not Be Travelers At All
01/22/2015 Energisa Improves Customer Service With Cisco
01/22/2015 Apple Watch Expected to Boost Mobile Charging Market Big Time
01/21/2015 Tufts Launches Neurological Telehealth Clinic
01/21/2015 e2b teknologies Announces New Anytime Collect Customer
01/19/2015 The Money Source Setting Up New Call Center in Connecticut
01/19/2015 TennCare Call Center Seeing Unacceptable Wait Times
01/19/2015 Sitel Announces Big Layoffs in Georgia
01/19/2015 Symetrix Announces New 2 Line VoIP Card
01/19/2015 Voicelinx Looking to Offer Cloud Hosted Telephony to IT Resellers
01/19/2015 Louisville Gets New Call Center with 750 Jobs
01/19/2015 South Dakota Moving Toward Next Generation 911 Call Centers
01/19/2015 Obama Administration Wants To Crack Down On Fruits Of Hacking
01/19/2015 Comings & Goings: Google Taps Tony Faddell as New Glass Project Head
01/19/2015 Call Center Software Brings Big Return in 21st Century
01/19/2015 Aetna: Call Center Workers All Getting Raises
01/16/2015 PLDT Launches New Virtual Desktop
01/14/2015 New Solution Offers Employee Self Service via Texting
01/14/2015 Video Conferencing Becoming More Popular Tool In 2015
01/14/2015 Sitecore Teams with Microsoft on New Storefront Solution
01/13/2015 Ruckus Sees Several Wi-Fi Devices Get Microsoft Lync Certification
01/13/2015 Social Media Will Play Big Part in Customer Service Success In 2015
01/13/2015 North Carolina Sees Nearly 300,000 Sign Up For ACA
01/13/2015 Improved Call Center Customer Service: The 'Must-Have' for 2015
01/13/2015 Under Armour Unveils Fitness Tracking Mobile App
01/13/2015 Report: Intel Investing $300 Million in Workplace Diversity Fund
01/12/2015 WhatsApp Announces Huge Increase in Subscribers
01/12/2015 Maximus Laying Off Hundreds at Boise Call Center
01/09/2015 CashCall Wins Battle in Call Monitoring Court Fight
12/29/2014 HGS Named Best Large Contact Center at the Contact Center World Awards
12/24/2014 Competitors to WhatsApp Continue to Grow in VoIP Market
12/24/2014 Call Recorder Solution Offers Ability to Record FaceTime, Skype Video Calls
12/23/2014 IBM Launches National Express c2c Mobile Application
12/23/2014 Barclays Announces Electronic Glove That Allows You to Pay for Purchases
12/19/2014 Blackberry Brings QWERTY Back with 'Blackberry Classic' Smartphone
12/19/2014 Blue Jeans' Video Conferencing Solution Makes Remote Viewers Active Participants
12/19/2014 College Call Center Closing In Colorado Springs
12/19/2014 Sandals Opening New Call Center in Grenada
12/19/2014 BrightPattern Announces New Call Center Metrics Dashboard