Smart Grid


Oliver VanDervoort Info

Oliver has been writing for over four years and in that time has written for two major technological blogs. Oliver has covered everything from politics to entertainment to technology but continues to come back to gadgetry and the all things technical.

Latest Articles

05/29/2015 Pennsylvania Town Looking For Scaled Down Call Center Project
05/29/2015 Report Highlights Issues Call Centers Must Overcome to Get Good Customer Experiences
05/28/2015 New Call Center Plans Unveiled for Arizona
05/28/2015 Anadolu Selects Sapiens to Better Serve Turkish Insurance Market
05/26/2015 Syracuse Leading the Way on Call Center Reshoring
05/26/2015 Alfresco Announces New Analytics Module
05/26/2015 Vonage CTO Given Prestigious Award
05/26/2015 Social Media Playing a Bigger Role at the Contact Center Level
05/22/2015 PayNearMe and Telinta Partner on Payment Portals
05/22/2015 CounterPath Announces Improvements to its SDK For Call Recording
05/19/2015 IP Phone Warehouse Unveils New Polycom Group Video Conferencing Solutions
05/19/2015 Etihad Airways Earns Prestigous Call Center Customer Service Award
05/18/2015 Indian Navy Embracing Telemedicine for Ships at Sea
05/18/2015 Flowfinity Partners with Marshall & Stevens on Improving Efficiency
05/18/2015 Patients Still Unaware of All the Medical Services Available in 2015
05/18/2015 Nissan Stages Third Annual 'Happy With Nissan' Customer Service Event
05/18/2015 Report: Wi-Fi Hotspot Market Set for Explosion
05/18/2015 Report: Wi-Fi Hotspot Market Set for Explosion
05/15/2015 MagicJack Unveils New MagicJackEXPRESS Pay as You Go Service
05/12/2015 SDM Market Still Growing Thanks To VoLTE
05/12/2015 Lazy Dog Restaurants Partners with RRT On Takeout Management Solution
05/12/2015 Mobile Application Activation Rates Continue Explosion
05/11/2015 Interactive Launches New Student Loan Debt Collector Service
05/11/2015 Comcast Opening New Call Center in Spokane
05/11/2015 Scripted Cold Calls Shouldn't be Used by Call Centers in 2015
05/11/2015 Macadamian Joins Sponsor List at GENBAND's Perspectives Annual Conference
05/08/2015 Customer Support Software Protects Air Cargo
05/08/2015 Vocera Report Spotlights Top Strategic Priorities of CXOs in 2015
05/08/2015 Telecom Italia Using Sandvine's Tech To Improve Customer Service
05/06/2015 Genesys Announces Integration with Skype for Business
05/06/2015 Jabra Unveils New Hardware for the Call Center
05/05/2015 G2 Crowd Releases Top Call Tracking Software Provider Report
05/05/2015 Adaptik and GhostDraft Partner in the Insurance Tech Industry
05/04/2015 ABI Research Gets Look Inside Apple Watch
05/04/2015 Oklahoma Gets New Call Center
05/04/2015 Xerox Bringing 300 New Call Center Jobs to Houston
05/04/2015 Lantronix Unveils New Mobile Printing Capabilities
05/04/2015 Good Technology Partners with Westcon In Latin America
04/28/2015 Russian Hackers Have President Obama's Unclassified Emails
04/28/2015 OMA GotAPI Allows Easier Interaction for IoT Devices
04/28/2015 New Hosted UC Buyer's Guide Recommends Thorough Assessments
04/27/2015 Sitel Looking to Add 150 Employees in New Mexico Call Center
04/27/2015 Arizona City Gets Tech Award From Unify
04/27/2015 Report: Apple Pay Gaining Users at Impressive Rate
04/24/2015 Wheelings & Dealings: Freshdesk Gets Another Round of Funding
04/24/2015 SugarCRM Outs Sugar 7.6
04/23/2015 Linked2Pay and SourceHov Partner On Bill Payment Platform
04/23/2015 Europe Has a Long Way to Go Before Being UC Ready
04/23/2015 Redundancy is Key When It Comes to VoIP Services
04/22/2015 Centrify Unveils Its New CPS
04/21/2015 VoLTE Part of a Broader Communications Shift For Telecoms
04/21/2015 Companies Looking at Cloud Video Conferencing Need To Make Sure They're Ready
04/21/2015 Facebook Sees More Than Just a Gaming Device in Oculus Rift
04/21/2015 Mobile Banking Adoption Rate Leveling Out
04/20/2015 New Call Center Opens in Canada with Full Support of Local Mayor
04/20/2015 Mobile Will Soon be Driving Digital Ticket Market
04/20/2015 Glide Brings First Video Messaging App to Apple Watch
04/20/2015 Cisco and Imagine Communications Enter into Partnership
04/20/2015 MagicJack Unveils MagicApp for IOS
04/17/2015 Nexmo Unveils Chat App API for Company to Customer Communication Efficiency
04/17/2015 North Carolina AG Announces Biggest Consumer Complaints
04/17/2015 DICE Learned Through Trial and Error How to Handle VoIP Issues
04/13/2015 User Experience Issues Transforming Into Customer Experience Focus
04/13/2015 Qualcomm Unveils New HealthyCircles Mobile Application
04/13/2015 K4 Unveils Business Mentorship Program
04/13/2015 Florida Call Center Is Specifically for Sign Language
04/13/2015 Liberty Mutual Opening Call Center in Plano, Texas
04/13/2015 Telkomsel Announces Hadoop-Centered Partnership with Cloudera
04/10/2015 European Hospitals Going Green Helps CPTP Market Grow
04/09/2015 Advicy Drive Looks to Reduce Drowsy Driving Accidents
04/08/2015 AVST Announces Expansion of its Global Service and Support Offering
04/08/2015 Vocera Communications Expands Its Clinical Integrations with Electronic Health Records
04/08/2015 WellCare and Teleperformance Partner on New South Carolina Call Center
04/08/2015 Unified Communications Companies Aren't Afraid of the Cloud
04/06/2015 SDDC and SDN Markets Expected to Explode by 2020
04/06/2015 Mobile Healthcare Company Noom Gets Influx Of Capital
04/06/2015 Frost & Sullivan Recognizes Success of Teleperformance
04/06/2015 Ytel Announces The Launch of Mobile Companion to Cloud Call Center Software
04/06/2015 CompuCom Announces New Network, Cloud and Mobile Access Solutions
04/01/2015 Caterpillar Opens New West Virginia Call Center
04/01/2015 Virtual Call Centers: The Wave of the Future, and the Present?
03/31/2015 New Jersey School District Hit By Ransomware Attack
03/31/2015 Call Centers: Still Unsure How to Reach Customer Nirvana
03/30/2015 Appboy Officially Launches New Personalization Solution for Mobile Marketing Automation
03/30/2015 Deutsche Telekom and Cisco Unveil Fruits of Their Partnership
03/30/2015 FilmTrack and Intacct Form Partnership
03/30/2015 Google and J&J Partnering on New Operating Room Robotics
03/30/2015 Olio Joining the Smartwatch World
03/27/2015 Retailers Still Struggling with Seamless Digital Shopping Experiences
03/27/2015 Comings and Goings: Birch Announces Upgrade to Systems and New Hires
03/27/2015 New York Veterans Crisis Line Getting Expansion
03/27/2015 Wheelings & Dealings: Avtex Acquires Digital Voice Systems
03/23/2015 Security Is Still Big Concern When Working in the Cloud
03/23/2015 Security Is Still Big Concern When Working In the Cloud
03/23/2015 Facebook Now Allows Peer-to-Peer Payments Through Messenger App
03/17/2015 Avoxi Launches New Rewards Referral Program
03/16/2015 Tango Networks Teams With Unify On UC and PBX Solution
03/12/2015 SugarCRM Acquires, Then Shuts Down Stitch
03/12/2015 NordVPN Launches Secure VPN App for iPhone
03/11/2015 Marketlink Takes Over Kansas Call Center Previously Run By OLC