Smart Grid

CONTRIBUTORS

David Delony Info

David Delony is a Bay Area expatriate living in Ashland, Oregon. He combines his lifelong love of both words and technology in his career as a freelance writer. David holds a B.A. in communication from California State University, East Bay.
 

Latest Articles

04/24/2015 ENA Picks Metaswitch to Bolster Network
04/23/2015 TransUnion, Global Debt Registry Team up to Offer Debt Registry Services
04/23/2015 RAC Improves Customer Service with NewVoiceMedia ContactWorld for Service
04/22/2015 Cablevision Picks Medallia to Improve Customer Experience
04/22/2015 DSP Soundware Introduces Mobile Call Audio Quality Enhancement Software
04/22/2015 Excel Software Introduces LicenseSupport 3.0
04/21/2015 Acelity, Joerns RecoverCare Team Up to Deliver Negative Pressure Wound Therapy
04/21/2015 MiaRec Introduces Version 5.0 of Call Recording Software, Web User Interface
04/20/2015 Android Wear Devices Function When Away From Smartphone
04/20/2015 Convergys Growing as Phone Calls Remain Essential to Customer Service
04/20/2015 Immersion Streamlines Haptics with Instinctive Alerts
04/17/2015 DocAuto Introduces ePredict 2.0
04/17/2015 Akamai Introduces Managed Security Services
04/17/2015 Intility Adds Voxbone Virtual Local Phone Numbers to Hosted Lync
04/17/2015 PointNurse, Swarm Fund to Build Telehealth Distributed Collaborative Organization
04/16/2015 Dealer Spike Recommends Dealership Performance CRM
04/16/2015 Birch Communications Announces Record First Quarter Organic Sales
04/16/2015 Korea's LG Uplus Announces VoLTE Roaming
04/15/2015 Infosys: Insurance Must Take Customer-Centric Approach to Technology
04/15/2015 NetFortris Introduces Cloud UC Platform
04/14/2015 Enterprise Mobility Management Market to grow to $15.2 Billion by 2019
04/14/2015 Samsung Installs Unified Voice, Data Platform, Hospitality TV in Ambassadors Bloomsbury Hotel
04/14/2015 Officevibe Simplifies Employee Surveys
04/13/2015 Officevibe Simplifies Employee Surveys
04/10/2015 AT&T Waiting to Offer LTE Voice Roaming
04/10/2015 Arkansas Passes Telemedicine Bill
04/09/2015 Huawei Makes Case for GSM-R for Qatar Railroads
04/09/2015 Microsoft Takes on Linux with Nano Server
04/09/2015 ChaseData Revamps Call Center Software Website
04/09/2015 4NB VideoOffice Taking Off in Japan
04/08/2015 Accenture: Private Healthcare Enrollment Doubled in 2015
04/08/2015 Alcatel-Lucent, Telefonica to Improve Customer Service for European, Latin American Customers
04/07/2015 Hang w/ Updates Mobile App
04/07/2015 Englewood Hospital and Medical Center Chooses Fusion For Cloud Voice, Managed Network
04/06/2015 Capillary Technologies Acquires MartJack
04/06/2015 Livegenic Speeds Insurance Claims Processing with Live Mobile Video
04/02/2015 CALLPROMISE Eliminates Hold Times with Callback Cloud for Business
04/02/2015 Panasonic Announces Nextiva Preferred SIP Partner Agreement
04/02/2015 Marketo Announces Google AdWords, Analytics Integration
04/01/2015 Grandstream, PortaOne Announce PortaSwitch, IP Phone Interoperability
04/01/2015 Contact Solutions Announced My:Time 3.0 Seamless Customer Engagement Solution
03/31/2015 Arista Networks, Supermicro Computer Announce Cloud Servers
03/31/2015 gUnify Announces Broadsoft Support for Application Integration Platform
03/30/2015 Cypress TrueTouch Used in vivo Y29 Smartphone
03/30/2015 NTT DoCoMo Unveils Smart Watch for Children
03/30/2015 New Email Management Platform for Call Centers Debuts
03/27/2015 ScanSource Inks Mitel Distribution Deal
03/26/2015 Hastings Direct Picks Guidewire InsuranceSuite
03/26/2015 MHA Receives Hosted Lync Award
03/26/2015 Xorcom Ships CompleteSBC for CompletePBX
03/26/2015 JD Power Announces VoX Customer Service Platform
03/25/2015 Cablevision Announces Optimum Voice SIP Trunking, 3CX Software PBX Interoperability
03/25/2015 HUB International Chooses Kronos Cloud
03/24/2015 Infinera Announces PICs for NFV, Cloud Networks
03/24/2015 NICE Systems, BoomeRing Announce Integrated Mobile Call, SMS Message Recording
03/19/2015 Snom Unveils DECT IP Handsets
03/19/2015 Chromebook Invading Call Centers
03/18/2015 Temasys Appoints Two New Execs
03/18/2015 Cforia Demos Microsoft Dynamics AX Integration at Convergence 2015
03/17/2015 Nextiva Receives Two Stevie Awards for Customer Service
03/17/2015 HeyWire LiveText Certified for Avaya IP Office
03/16/2015 Digium Inks Master Agent Deal with Aligned Communications
03/16/2015 Orange, Airtel Partner for Mobile Payments Between Burkina Faso and Cote d'Ivoire
03/16/2015 Orange, Airtel Partner for Mobile Payments Between Burkina Faso and Côte d'Ivoire
03/16/2015 Flexera Execs Hold Sessions at Compliance Manager Summit
03/14/2015 SIP Trunking Week in Review: Digium, VirtualPBX, Toshiba
03/13/2015 SolveForce Expands Offerings in California
03/13/2015 Vantage Point Outlines Three Best Practices for Sales Pipeline Management
03/12/2015 INTERNET TELEPHONY Names Allworx View, Allworx Interact Products of the Year
03/12/2015 Exoprise Announced Crowdsourced Lync, Skype for Business Performance Monitoring
03/11/2015 911 ETC Announces Avaya Interoperability
03/11/2015 Ryft ONE Analyzes Big Data in Rack-Mount Device
03/10/2015 Subsentio Announces Safe Harbor Cloud
03/10/2015 EIS Group Adds Omni-Channel Integration to Insurance Suite with CustomerCore DXP
03/09/2015 Truecaller's Truedialer App Replaces Android Dialer, Supports Multi-SIM Phones
03/09/2015 IDC: Enterprise Storage Market Grew 7.2 Percent in Q4 of 2014
03/06/2015 Zappix Introduces Smartphone IVR Authoring Platform
03/06/2015 CyrusOne Introduces Data Center Management Portal
03/05/2015 Two Men and a Truck Taps Alteva for Call Center System
03/05/2015 Voxox Makes Cloud Phone Available for White Label, OEM Use
03/04/2015 IBM, Semtech Unveil LoRa sensors
03/04/2015 AT&T, Microsoft Launch Mobile Office
03/04/2015 Georgia Governor Declares Telework Week
03/03/2015 Vlocity to Build Advanced Customer Service Platform for Sky Italia
03/02/2015 Yealink Introduces Video Conferencing Systems
03/02/2015 XO COMMUNICATIONS Unveils Hosted PBX Features
03/02/2015 Web Conferencing Needs to be Secure
03/02/2015 Philippines Call Center Success Breeds Employee Health Challenges
02/26/2015 Golden Gate BPO Opens Miami Call Center
02/26/2015 Amdocs Launches Order Gateway Service
02/25/2015 CTI Group Announces Cloud Call Accounting System
02/25/2015 Valve To Unveil VR Headset
02/25/2015 Plantronics Sells Over 5M Lync-capable Headsets
02/23/2015 Report: Asia-Pacific Contact Center Outsourcing to Grow 11.76 Percent by 2019
02/23/2015 ZyXEL to Launch LTE Routers at Mobile World Congress
02/21/2015 IoT Connectivity Solutions Week in Review: LogiSense, Elliptic, Juniper
02/21/2015 Conferencing Week in Review: College, ConnectSolutions, Courtrooms
02/21/2015 Call Center Services Week in Review: Google, Vocalcom, ACA, Shaw Communications
02/20/2015 Enterprises Embracing Omni-Channel Customer Service
02/19/2015 Vertical Communications Acquires CT Innovations