Smart Grid


David Delony Info

David Delony is a Bay Area expatriate living in Ashland, Oregon. He combines his lifelong love of both words and technology in his career as a freelance writer. David holds a B.A. in communication from California State University, East Bay.

Latest Articles

03/30/2015 Cypress TrueTouch Used in vivo Y29 Smartphone
03/30/2015 NTT DoCoMo Unveils Smart Watch for Children
03/30/2015 New Email Management Platform for Call Centers Debuts
03/27/2015 ScanSource Inks Mitel Distribution Deal
03/26/2015 Hastings Direct Picks Guidewire InsuranceSuite
03/26/2015 MHA Receives Hosted Lync Award
03/26/2015 Xorcom Ships CompleteSBC for CompletePBX
03/26/2015 JD Power Announces VoX Customer Service Platform
03/25/2015 Cablevision Announces Optimum Voice SIP Trunking, 3CX Software PBX Interoperability
03/25/2015 HUB International Chooses Kronos Cloud
03/24/2015 Infinera Announces PICs for NFV, Cloud Networks
03/24/2015 NICE Systems, BoomeRing Announce Integrated Mobile Call, SMS Message Recording
03/19/2015 Snom Unveils DECT IP Handsets
03/19/2015 Chromebook Invading Call Centers
03/18/2015 Temasys Appoints Two New Execs
03/18/2015 Cforia Demos Microsoft Dynamics AX Integration at Convergence 2015
03/17/2015 Nextiva Receives Two Stevie Awards for Customer Service
03/17/2015 HeyWire LiveText Certified for Avaya IP Office
03/16/2015 Digium Inks Master Agent Deal with Aligned Communications
03/16/2015 Orange, Airtel Partner for Mobile Payments Between Burkina Faso and Cote d'Ivoire
03/16/2015 Orange, Airtel Partner for Mobile Payments Between Burkina Faso and Côte d'Ivoire
03/16/2015 Flexera Execs Hold Sessions at Compliance Manager Summit
03/14/2015 SIP Trunking Week in Review: Digium, VirtualPBX, Toshiba
03/13/2015 SolveForce Expands Offerings in California
03/13/2015 Vantage Point Outlines Three Best Practices for Sales Pipeline Management
03/12/2015 INTERNET TELEPHONY Names Allworx View, Allworx Interact Products of the Year
03/12/2015 Exoprise Announced Crowdsourced Lync, Skype for Business Performance Monitoring
03/11/2015 911 ETC Announces Avaya Interoperability
03/11/2015 Ryft ONE Analyzes Big Data in Rack-Mount Device
03/10/2015 Subsentio Announces Safe Harbor Cloud
03/10/2015 EIS Group Adds Omni-Channel Integration to Insurance Suite with CustomerCore DXP
03/09/2015 Truecaller's Truedialer App Replaces Android Dialer, Supports Multi-SIM Phones
03/09/2015 IDC: Enterprise Storage Market Grew 7.2 Percent in Q4 of 2014
03/06/2015 Zappix Introduces Smartphone IVR Authoring Platform
03/06/2015 CyrusOne Introduces Data Center Management Portal
03/05/2015 Two Men and a Truck Taps Alteva for Call Center System
03/05/2015 Voxox Makes Cloud Phone Available for White Label, OEM Use
03/04/2015 IBM, Semtech Unveil LoRa sensors
03/04/2015 AT&T, Microsoft Launch Mobile Office
03/04/2015 Georgia Governor Declares Telework Week
03/03/2015 Vlocity to Build Advanced Customer Service Platform for Sky Italia
03/02/2015 Yealink Introduces Video Conferencing Systems
03/02/2015 XO COMMUNICATIONS Unveils Hosted PBX Features
03/02/2015 Web Conferencing Needs to be Secure
03/02/2015 Philippines Call Center Success Breeds Employee Health Challenges
02/26/2015 Golden Gate BPO Opens Miami Call Center
02/26/2015 Amdocs Launches Order Gateway Service
02/25/2015 CTI Group Announces Cloud Call Accounting System
02/25/2015 Valve To Unveil VR Headset
02/25/2015 Plantronics Sells Over 5M Lync-capable Headsets
02/23/2015 Report: Asia-Pacific Contact Center Outsourcing to Grow 11.76 Percent by 2019
02/23/2015 ZyXEL to Launch LTE Routers at Mobile World Congress
02/21/2015 IoT Connectivity Solutions Week in Review: LogiSense, Elliptic, Juniper
02/21/2015 Conferencing Week in Review: College, ConnectSolutions, Courtrooms
02/21/2015 Call Center Services Week in Review: Google, Vocalcom, ACA, Shaw Communications
02/20/2015 Enterprises Embracing Omni-Channel Customer Service
02/19/2015 Vertical Communications Acquires CT Innovations
02/19/2015 CloudFactory Receives $2 Million From Rockefeller Foundation to Hire Kenyan Workers
02/19/2015 John Crane Upgrades Sales, Service in Asia Pacific Region
02/17/2015 Apical Releases Results of Smartphone Survey
02/12/2015 PGi Acquires Modality Systems
02/12/2015 Preact Integrates with Zendesk to Reduce Customer Churn
02/11/2015 Panasonic Introduces KX-NS700 System for SMBs
02/11/2015 Mentor Graphics, Icon Labs Team Up to Secure Internet of Things
02/07/2015 Mobile Market Week in Review: Verizon, NEXT Biometrics, MobileIron, Jive Software
02/05/2015 Yorktel Exec to Serve on UC&C Panel
02/04/2015 Tech Mahindra Joins GENBAND's Kandy Partner Ecosystem
02/04/2015 Intel Business Sales Being Driven by vPro Chips
02/03/2015 Apollo Hospitals Deploys Matrix IP Phone System
02/03/2015 NewTek Introduces High Quality Skype with TalkShow VS-100
02/03/2015 CyraCom to Open New York City Contact Center
01/31/2015 SIP Trunking Week in Review: snom, Digium, inGate, ITEXPO
01/31/2015 Mobile Market Week in Review: Amazon, Apple, Voxbone
01/28/2015 Bluewire Can Record Calls Hands-free
01/28/2015 Polycom Announces Video Conferencing Enhancements
01/27/2015 Microsoft Previews Skype for Windows 10
01/26/2015 Wheelings & Dealings: Coral Capital Solutions Gives $9M to Business Outsourcing Provider
01/26/2015 Max Brings HD Voice, VoLTE to Bulgaria
01/26/2015 eQuorum Announces HTML5-based ImageSite
01/26/2015 CounterPath Announces Partnership with Networking Company
01/23/2015 eQuorum Announces HTML5-based ImageSite
01/22/2015 New Jersey Fiber Exchange Announces New Carrier-Neutral Data Center
01/21/2015 Customer Service is Better with Software, Not Scripts
01/21/2015 NTT-AT, Telestax Sign Distribution Deal
01/20/2015 Telstra Global Offers 100G on Undersea Cables
01/19/2015 3C Contact Services Announces Ways to Improve Customer Service
01/19/2015 Mozilla Patches Security Flaws
01/16/2015 B2B Companies Must Pay Attention to Customer Service Too
01/15/2015 AVST Announces TeamQ Call Center Solution
01/15/2015 Toshiba Introduced IPedge Virtual PBX, Call Center Server
01/13/2015 Polycom Video Conferencing Infrastructure Qualified for Microsoft Lync
01/13/2015 Momentum CRM Integrates AutoAlert Data Mining
01/13/2015 Bastian Solutions Introduces 3rd Party Logistics Solution
01/12/2015 Gryphon Networks, CallMiner Offer Speech Analytics Solution for Contact Centers
01/10/2015 Mobile Market Week in Review: Appthority, Espresso Logic, Accenture, Opera
01/08/2015 Avaya, Google Offer WebRTC-based Communication Solution on Chromebooks
01/07/2015 NACR Announces Preferred Provider Status for Sennheiser
01/06/2015 Virtual PBX Provider Brings Wireless Gigabit Internet to Austin
01/06/2015 Airtel Mobile VoIP Fee Plan Raises Questions About Revenues
12/20/2014 Mobile Market Week in Review: Amazon, Frost & Sullivan, Mocana Atlas, GoPro