Smart Grid


Steve Anderson Info

Steve Anderson has been writing about various topics since 2004, covering a variety of fields from movies and pop culture to technology to economics to politics and well beyond. He lives in Michigan, and both reads and writes novels in his off hours, is a practicing horror film expert, and is an inveterate bicyclist.

Latest Articles

12/18/2014 2015 in Mobile Commerce: Predictions Emerge from FirstBank, Mitek, US Bank
12/18/2014 Nebraska Public Benefits Call Center System Needs 'Serious Overhaul'
12/18/2014 Yappn, VerbalizeIt Join Forces for Translation in Real Time Communications
12/18/2014 Vocalcom and Zendesk Give PIXmania a New Lease on Customer Service Life
12/17/2014 Gigabit Internet Service Unheard of in Much of US
12/17/2014 Vlocity Insurance 2.0 Takes a Big Step in Omnichannel Insurance Service
12/17/2014 Sony's SmartEyeglass Attach! Slip-On OLED Display Makes Glasses Smarter
12/17/2014 Airbnb Call Center Reflects Value of Call Center Staff
12/17/2014 Apple Pay Gains Ground with Banks, Samsung Considers Joining the Fray
12/17/2014 Routine Work Turns into Outage; Internet Down Over Two States
12/16/2014 Skype Translator Hits Preview Stage, Shows Off Exciting New Developments
12/16/2014 Pack a Lunch, The Call Center's Not Going Anywhere
12/16/2014 Tibbo Technology Improves on AggreGate 5.1 with HTML5 Boost
12/15/2014 Oracle Looks at 2015, Sees Big Data Looming Large
12/15/2014 Don't Let Out of the Office Mean Out of Touch
12/15/2014 Patton CPE Proves Swisscom's Choice to Back Business VoIP
12/15/2014 AudioCodes WebRTC Connectivity Solution Offers WebRTC Power at Enterprise Level
12/15/2014 One of Google's Most Popular New Products is Cardboard
12/13/2014 Real Time Communications Week in Review: GENBAND, Mozilla, Google
12/12/2014 FlexNet Licensing Adds Powerful Defenses Against Hackers
12/12/2014 Biometrics: A Major Part of Wearable Technology
12/12/2014 Callpromise & Virtual Hold Technology Partner to Expand Callback Solutions
12/12/2014 Mozilla & Telenor get Together to Drive WebRTC Competency
12/12/2014 Lync 2013 Windows Phone Now Allows Voice Calling
12/12/2014 Tech Market in 2015 Ruled by Six C Principles
12/12/2014 Strike the Black Flag: The Pirate Bay is Down... for Now
12/11/2014 ABI Research: 5G in 2020 Rare, 5G in 2025 Huge
12/11/2014 IID: 2016's Internet, a Much Different Place
12/11/2014 VoxSmart's VSmart Proves IG Group's Choice for Recording Mobile Voice
12/11/2014 Enterprise Router Market Makes Gains in Third Quarter, Expects More
12/10/2014 Google Hangouts for Android Gets Remodeled with Slew of New Features
12/10/2014 2014's Tech Nightmares: From Sony Hack to iCloud Nudes
12/10/2014 2015 in Tech: What to Look For in the New Year
12/10/2014 Where Are the Customers Going? Wise Athena's Big Data Systems Can Help Tell
12/10/2014 Apple for Business Users Gets Stronger with IBM MobileFirst Apps
12/09/2014 Strategic Execution in 2015: Trends Point to Big Changes
12/09/2014 Performance Lab's ARDA Coaching Engine Puts Workout Feedback in Wearables
12/09/2014 Disaster Recovery Gets a Little Easier for CenturyLink with DataGardens Acquisition
12/09/2014 Freescale Platform Brings Simple Wireless Charging to Larger Devices
12/09/2014 Amazon Plans to Deliver 'Now'
12/09/2014 Report: Consumer Products Find Opportunity in Omnichannel Approach
12/08/2014 Medical Device Market Growth to Slow
12/08/2014 A Great Experience Makes Customers for Life
12/08/2014 Walgreens & MDLive Get Together for Telemedicine Push
12/08/2014 GENBAND Brings Out Network Functions Virtualization Tools
12/06/2014 Real Time Communications Week in Review: GENBAND, LogMeIn, Mozilla
12/05/2014 Telecom Italia Taps Italtel to Bring Technical Perspective for Network Operations
12/05/2014 Wire Offers New Breed of Communications, Backed by Skype's Co-Founder
12/05/2014 Service Provider Router Demand Drops, May Come Back Amid Developments
12/05/2014 Wheelings & Dealings: Thinking Phone Networks Lands Cash Infusion to Make Communications Simpler
12/04/2014 Make Room for LTE: Verizon Starts Killing 3G Networks to Clear Space
12/04/2014 Firefox 34 Arrives with Major Changes
12/04/2014 New York's New Chief Information Officer Offers Huge IT Background
12/04/2014 Your Next Apple Phone may be a Gymnast
12/04/2014 Social Customer Care is the Holiday Gift to Customers that Keeps On Giving
12/03/2014 Is Laughter the Best Medicine for Customer Service?
12/03/2014 Mutualink Becomes Tool of Choice For Connecting Schools, First Responders in New York Counties
12/03/2014 Layer2 Cloud Connector V5 Offers New Data Integration Power for Office 365
12/03/2014 StellaService Discovers Substantial Wait Times for Customer Service Calls on Cyber Monday
12/03/2014 GENBAND Hits Red Herring's Top 100 Global Lists
12/02/2014 Everykey, the Wristband that Makes Openings Wearable
12/02/2014 KOOM's New Virtual Reality Headset Offers VR Affordably
12/02/2014 Psychiatry: As Close as a Computer with Telepsychiatry
12/02/2014 One Dollar in Three Spent Online on Black Friday was Mobile
12/02/2014 Oracle Communications Unified Communications Suite Opens Field of WebRTC-Based Options
12/02/2014 Black Friday Gun Buyers Swamp Federal Background Check Systems
12/02/2014 Looking for Your Thin Mint Fix? Girl Scouts Enact Digital Cookie for Online Sales
12/02/2014 Want Great E-commerce Results? Focus on Customer Experience
12/02/2014 Polycom Looks at '2015 in Video' at the Workplace
12/01/2014 Microsoft Set To Land Acompli in Nine-Figure Deal
12/01/2014 Carrier IP Telephony Market Makes Gains Through Third Quarter 2014
11/26/2014 Mobile-First Strategy Means Big Things for CafeX
11/26/2014 The 'Customer Hangout': Tomorrow's Customer Service Forefront?
11/26/2014 The Power of More: Extra Great Sales Come from Extra Great Customer Service
11/26/2014 How to Make Conferencing on a Mobile Device as Easy as Being There
11/26/2014 Give Your Customers the Best Gift: Great Social Media Customer Service
11/25/2014 Beam Messenger Offers Real-Time Edge to Messaging
11/25/2014 All You Want for Christmas is Satisfied Customers
11/25/2014 M2M Connections Poised for Huge Growth in Latin America and Beyond
11/25/2014 Digital Banking on the Rise, But Traditional Bank Still Rules
11/25/2014 The Call Center Dying? The UK Sees a Future without It in Chorally
11/24/2014 Better Access to Washington's Capital Now Available with Video Conferencing
11/24/2014 Bright Pattern's ServicePattern Cloud Contact Center Puts Sales, Customer Service in Video
11/24/2014 Buddy Platform Turns IoT Data into Useful Business Data
11/24/2014 Epson Moverio BT-200 Gives Carnegie Mellon's Virtual Assistant Whole New Life
11/24/2014 Cell Providers, Brace for Impact: M2M is Coming
11/24/2014 littleBits' New Kit Offers DIY Smart Home
11/22/2014 Real-Time Communications Week in Review: Aspect Software, GENBAND, HP
11/21/2014 EXFO Steps Up its CPRI Lineup with RAN in Mind
11/21/2014 Protecting a PC? The Air Gap May Not Be Enough Protection From Hackers
11/21/2014 Could Cloud Network Defense Mean a New Source of Security?
11/21/2014 Samsung Gear VR Gets Major Sound Boost From Fraunhofer Cingo
11/21/2014 Big Revenue Gains for IP Multimedia Systems in 2014's Third Quarter
11/20/2014 Gryphon Networks' Call Recording Systems Make Compliance Easier
11/20/2014 Opera Mediaworks' RISe Offers New Means to Track Customer Conversion Rates
11/20/2014 Macy's New iOS App Knows What You Want with Cortexica Image Recognition
11/20/2014 Wi-NEXT Gains New Strategic Advisors to Step Up Industrial Edge Networking
11/20/2014 Vee24 Gives Mobile Browsers a New Voice, with Video
11/20/2014 EarthBend Augments Call Recording Tech with New OAISYS Release
11/20/2014 'The Hobbit: The Battle of the Five Armies' Gets a Promotion Boost from WebRTC & HTML5