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Latest Articles

07/08/2013 Cairn India Improves Communication with Polycom RealPresence
07/08/2013 VoIP Calling and Faxing Can Cut Phone Bills in Half
07/08/2013 The Growth and Future of the Cloud
07/08/2013 GE Steps into the Cloud With Big Data Analytics
07/05/2013 Workforce Optimization on Mobile Devices Can Give Call Centers a Boost
07/03/2013 Taxing and Treating VoIP Like Telephone Calls
07/03/2013 Decoding the Customer Genome Through Big Data
07/03/2013 Constructing a Software Price Waterfall
07/03/2013 Learn About the Appeal and Benefits of Workforce Optimization
07/03/2013 Protecting Business Continuity in the Cloud Contact Center
07/03/2013 Considering VoIP Over Satellite Internet
07/03/2013 Verizon Prepares for VoLTE
07/03/2013 Stay Monitored for Customer Satisfaction
07/02/2013 Mobile Operators Embrace Small Cells
07/02/2013 Helpful Tips for Optimizing Big Data
07/02/2013 PRISM Calls Cloud Security into Question
07/02/2013 Vodafone Tracks the Growth of M2M
07/02/2013 Customer Relations, Analytics, and Performance Management in the Call Center
07/01/2013 Xiaomi Adds New Text Messaging Service
06/27/2013 Improving Customer Relations Through Text Messaging
06/27/2013 Roambi Business Goes to the Cloud
06/27/2013 Don't Go Without a Power Protection Plan
06/27/2013 The Convenience of Text Messaging
06/26/2013 ANS Gains Private Cloud Contract from NHS
06/26/2013 Telecom Firm to Combat SIM Fraud With Fingerprints
06/26/2013 Hydropower Enables Green Mountain Data Center to Maintain Small Carbon Footprint
06/25/2013 Predictive Dialing Makes for More Efficient Campaigns
06/25/2013 Stay Safe from Spying Through VoIP
06/25/2013 Gender's Role in the Call Center Business
06/25/2013 Saskatoon Debates Implementing Emergency Text Messages
06/25/2013 ADTRAN Has Software Telco Experience to Share
06/24/2013 FreeSWITCH Selects Flowroute for PSTN-WebRTC Interoperability
06/24/2013 Business Process Outsourcing a Boon for the Philippines
06/21/2013 Hydropower Lets Green Mountain Data Center Charge Cheap
06/21/2013 Dubai Hospital Lets Outpatients Book Appointments Through IVR
06/21/2013 Xoom Enables iOS and Android Users to Securely Send Money
06/21/2013 ManageEngine Helps IT Departments Monitor and Support a Million Interfaces
06/21/2013 ManageEngine Helps IT Departments Monitor and Support a Million Interfaces
06/20/2013 Google Prepares its Remote Desktop for Chrome Packaged App
06/20/2013 KANA Upgrades LAGAN Enterprise Customer Service Suite for the Public Sector
06/20/2013 Knowlairty Uses Voxbone DID Numbers to Improve Cloud VoIP Services
06/20/2013 Smart Window Startup Raises $60 Million in Funding
06/20/2013 CaaS Technology Helps Arkadin Grow in Asia Pacific Region
06/20/2013 A Toll-Free Helpline for Everyday Questions
06/19/2013 Healthcare Cost Increases Predicted to Slow Down
06/19/2013 Adobe Releases New Creative Cloud Apps
06/19/2013 A Look at the Uses of Call Recording
06/19/2013 Apple Provides Details on Requests for User Information
06/19/2013 Google Tightens SEO Requirements for Mobile
06/19/2013 Going Digital in a Literal Sense by 2045
06/19/2013 Twitter Introduces a New Feature for Finding Friends
06/19/2013 Roboticists Reveal Uncannily Lifelike Androids
06/18/2013 How Microsoft Lync Calls Can Be Recorded
06/18/2013 Apple Sets up a New Store in Palo Alto
06/18/2013 8x8 Patent Helps 911 Services Find Callers Faster
06/18/2013 Prepare Your Business for VoIP
06/18/2013 Avaya Helps Contact Centers Become Proactive
06/18/2013 Machine-to-Machine Operators Form Rival Groups
06/17/2013 The State of the Session Border Controllers Market
06/17/2013 MakerBot Establishes a 3D Printing Factory
06/17/2013 GoodData Raises $22 Million in Funding
06/17/2013 WhatsApp Sees Record Usage Numbers
06/17/2013 New Cars Will All be Connected in the Near Future
06/17/2013 Telecommunications Service Satisfaction Comes in a Bundle
06/14/2013 AGT Previews New Video Conferencing Solutions
06/14/2013 Yahoo Acquires Rondee, Then Shuts it Down
06/14/2013 Toys R Us in Hong Kong Offers 3-D Printed Rubber Ducks
06/14/2013 Chirpify Adds Direct Payment Processing
06/14/2013 BYOD Growth in Latin America Benefits Tangoe
06/13/2013 Text2Pay Starts Accepting Bitcoins
06/13/2013 RunKeeper Goes Social
06/13/2013 Take Your Apps on a Ride Across Devices with AppCarousel
06/13/2013 Online Videos Made Easy Through MakeWebVideo.com
06/13/2013 Odin, Qualcomm Provide Wireless Services and Phones for the Blind
06/13/2013 JetBlue and ViaSat Aim to Offer Improved In-Air Wi-Fi
06/12/2013 Apple's FaceTime Audio Provides Wi-Fi Phone Calls
06/12/2013 E-Cigarettes Gain New Funding for Research and Expansion
06/12/2013 NICE Systems Provides Proactive Trade Compliance
06/12/2013 As Mobile Banking Grows, so do Security Concerns
06/12/2013 Banco Santander Invests in Mobile Payment Startup iZettle
06/12/2013 Digitas Looks at LGBT Mobile Device Habits
06/12/2013 Kaspersky Labs Studies NetTraveler Group
06/12/2013 MY Web Conferences Offers Web Conferencing with Military-grade Security
06/11/2013 Blue Jeans Launches Version 2.0
06/11/2013 Jabra Adds Siemens OpenScape to its Bluetooth Headset
06/11/2013 Banks Look at Mobile Wallets and Big Data
06/11/2013 Windstream Adds Avaya Aura to its Offerings
06/11/2013 Zoom Releases Version 2.0
06/11/2013 BT Boosts BYOD
06/10/2013 Amdocs, SeaChange Partner to Provide Multi-screen TV Improvements
06/10/2013 Kofeeware Provides HTML5-powered Photo Customization Suite
06/10/2013 Networks and Devices Must be in Balance
06/10/2013 Cisco, iRobot Bring Video Collaboration Robots to the Meeting Room
06/10/2013 Infonetics Looks at SDPs
06/10/2013 Stay Protected Against Cyber-Criminals
06/10/2013 Stay Protected Against Cybercriminals
06/07/2013 GSMA Looks at the Benefits of mHealth in Europe
06/07/2013 OnePlaceMail Helps SharePoint Remove Limitations
06/07/2013 UK Gov't Committee Cautious of Huawei and BT
06/07/2013 Telefonica Creates Eleven Paths for Security