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By Robbie Pleasant
 

Latest Articles
05/17/2013 What's New With ShoreTel?
05/16/2013 The Growth and Value of Speech Analytics
05/16/2013 Mastering the Call Center
05/16/2013 How SIP Impacts Communication and Customer Service Platforms
05/15/2013 Keep the Conversation with Customers Going through Genesys Digital Customer Service
05/15/2013 Better Ways to Fax Over IP
05/15/2013 British Telecom Boosts Call Center Services with Genesys
05/15/2013 Microsoft Integrates Skype with Outlook.com
05/15/2013 Social Roulette Shot Down by Facebook
05/14/2013 AVST Powers UMass Amherst's Communications
05/14/2013 ShoreTel Releases Cordless IP Phone and New Director Capabilities
05/14/2013 BlackBerry Launches Enterprise IM 3.0
05/14/2013 Overstock.com Saves Big in the Cloud
05/14/2013 Ouya Cloud Gaming Ready for Release
05/14/2013 Survey Reveals Average Credit Score Knowledge
05/14/2013 Amazon Offers Virtual Currency on Kindle Fire
05/13/2013 Google Introduces Mobile Content Recommendation
05/13/2013 Tata Communications Helps Service Providers with Voice Business Apps
05/13/2013 Improving Video Conferencing with Microsoft Lync 2013
05/13/2013 U.S. Senate Introduces Cyber Theft Deterrent Bill
05/13/2013 Open Compute Project Aims to Create Open Source Network Switch
05/13/2013 GreatCall Plans to Open a New Call Center
05/13/2013 Alarm.com Acquires EnergyHub
05/13/2013 ORBCOMM Reveals First Quarter Results
05/10/2013 Polycom RealPresence Powers AZ Sint-Jan Brugge Hospital
05/10/2013 Fibrenoire Acquires SRDP Telecom and RHRI
05/10/2013 GrinZone Releases InCall Recorder
05/10/2013 European Space Agency to Launch Satellite 'Biomass,' Observe Earth's Forests
05/09/2013 Technological Errors on 'The Voice' Anger Twitter Users
05/09/2013 Xerox and babyTEL Take Faxing Online
05/09/2013 MasterCard Helps Roll Out Nigerian Identity Card Program
05/09/2013 Frost & Sullivan Looks at Mobile Enterprise Service Providers in Latin America
05/09/2013 Ease of Use is Vital for Videoconferencing
05/09/2013 Mobile Commerce Accelerates in Mexico
05/09/2013 Visual Communication Industry Group to Discuss Desktop Videoconferencing
05/08/2013 Cisco Helps Launch Vodafone Hutchison Australia's 4G LTE Network
05/08/2013 Deutsche Telekom Provides M2M Vehicle Insurance Discounting
05/07/2013 Huawei SMC 2.0 Provides Simplified Video Conference Management
05/07/2013 SimpleSignal Hires New COO
05/07/2013 Bandwidth Expands Executive Team
05/07/2013 Mobile Payments for Everyone with PayTooSwipe
05/07/2013 Blue Jeans Intros 'All You Can Meet' Plan
05/07/2013 Avaya One Source Makes Access to its Communications Portfolio Simple
05/07/2013 Vidyo Helps Improve Alaska Native Tribal Health Consortium Telehealth
05/06/2013 The Best Way to Be Heard is Still Telephony
05/06/2013 OnSIP and Panasonic Provide Hosted PBX Telephony to The Scobis Company
05/06/2013 ShoreTel Dock Turns iPad and iPhone Devices into Desk Phones
05/03/2013 Agilent Automates Verizon VoIP Compliance Test Plan
05/03/2013 Ramco Provides REDTAG With HCM on Cloud
05/03/2013 CPA2Biz Adds Avectra as a Partner
05/03/2013 Bay of Bengal Gateway Consortium Takes a Cable System Under The Sea
05/03/2013 SamTech and du Form a Partnership for M2M Enterprise Solutions
05/03/2013 Archimedes Provides Easier Access to Medical Data
05/03/2013 Gemalto Provides Complete Digital Security to Barclaycard Germany
05/03/2013 Sirius XM Offers New Telematics Services
05/02/2013 Oracle Adds HTML5 Support to Secure Global Desktop
05/02/2013 Ingenico and Vantiv Make EMV Ready Terminals
05/02/2013 InvenSense Puts Motion Tracking in a Low Profile Device
05/02/2013 PayPerks Offers Financial Education and Rewards
05/02/2013 Going Viral Can Make or Break One's Career
05/01/2013 Robotic Arms with Tactile Feelings Make Their Debut
05/01/2013 Skillz Puts Mobile Gaming Skills to the Test
05/01/2013 T-Mobile Completes MetroPCS Acquisition
05/01/2013 TransNexus Educates and Protects against Hackers
05/01/2013 Time to Learn with ConnectSolutions
05/01/2013 Advertisements on the Idle Screen
05/01/2013 Sangoma and FVC Form an Alliance
04/30/2013 Starbucks Makes Mobile Payments Work
04/29/2013 T-Mobile Offers Small Businesses a Simple Choice Plan
04/29/2013 Customer Relationship Management Software Revenue Reach $18 Billion
04/29/2013 The Potential and Obstacles of M2M
04/29/2013 Call Center Service Assists The Serious Skincare Company
04/29/2013 Contact Centers Becoming Truly Connected to Customers with Unified Communications
04/29/2013 Cloud Hosting Provider Vodafone Puts the Cloud on TV
04/29/2013 Power Protection Strategies Include Preparing for Power Outages Before They Happen
04/29/2013 The Value of Proper Monitoring Including Citrix Application Performance Monitoring
04/29/2013 Businesses Take to the Cloud to Gain a Competitive Advantage
04/29/2013 CA Technologies Enhances Cloud and Mobile Security Management With Layer 7 Acquisition
04/26/2013 Cal.net Broadcasts Wireless Internet Over TV White Spaces
04/26/2013 Polycom's First Quarter Earnings Exceed Estimates
04/26/2013 FreedomPop Offers Sprint Mobile Broadband
04/26/2013 Facebook Takes Mobile Apps to Spaceport
04/26/2013 Mobile Security on the Rise
04/26/2013 An App for Pajamas that Reads to Your Kids
04/25/2013 PayPal Eyes Bitcoin
04/24/2013 New Digital Binoculars Released By Sony
04/24/2013 ThingLink Makes Facebook Pictures Interactive
04/24/2013 Sprint Improves BYOD Management with AirWatch and Bluefish
04/24/2013 Orange Connects 3M's Multiple Locations
04/24/2013 Mobile Facebook Pages Get an Upgrade
04/24/2013 Anyone Can Benefit from Call Recording
04/24/2013 What Do We Say to Downloads? Not Today
04/24/2013 Mobile Facebook Pages Get an Upgrade
04/24/2013 Esna and Touchbase Bring Cloudlink to Cisco
04/24/2013 Wildfire Social Marketing Platform Undergoes Transformations
04/24/2013 Dell Creates Flexible WorkStyle
04/24/2013 Time to Vote on Online Sales Taxes
04/23/2013 A Panoramic Video Experience with PanaCast
04/22/2013 Gizmox Gains New CEO and New Funding While Supporting HTML5
04/22/2013 Iugu Brings Secure Mobile Payments to Brazil