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Sitel Expands Operations in Nicaragua
(Marketwire Via Acquire Media NewsEdge) NASHVILLE, TN, November 4 / MARKET WIRE/ --
Sitel, a
leading global business process
outsourcing (BPO) provider, today
announced the expansion of its operations in Nicaragua, with the opening of
its second facility in Managua. Sitel will offer customer service,
technical support, sales and back office services to a major provider of
prepaid wireless customers in the United States.
Earlier this year, Sitel opened its first Managua facility to respond to
growing demand for Latin American-based contact center support. Sitel is
doubling its Nicaragua-based workforce to 1,200 employees to provide
multi-lingual services for a wide range of global markets. This new site
increases Sitel's global footprint to 17 BPO facilities throughout Latin
America and more than 140 facilities globally.
The center will be located at the former U.S. Embassy complex, now
converted into a technology park, on the Northwest side of Managua. To
learn more about the growth of business process outsourcing in Latin
America, visit Sitel's resource library.
About Sitel
Sitel is a global Business Process Outsourcing (BPO) leader. The company
meets clients' customer care and transaction processing needs through
66,000 associates in 27 countries. Sitel provides world-class solutions
from on-shore, nearshore and offshore locations across 140+ facilities
throughout North America, South America, EMEA and Asia Pacific. The
company's award-winning services provide clients with the strategic
insight, scale and diversity of offerings to ensure the best return on
their customer investment. The company is privately held and majority owned
by Canadian diversified company, Onex Corporation. For more information,
please visit www.sitel.com.
Media Contacts:
Andrew Kokes
Sitel
+1 877.95.SitelAndrew.Kokes@sitel.com
Dana Conti/Kate Finigan
Schwartz Communications
+1 781.684.0770sitel@schwartz-pr.com
Copyright ? 2008 Marketwire
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