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Consumer VoIP Featured Article

September 04, 2008

Jitterbug's Cellular Phones and Services Available at Best Buy Mobile Stores


Jitterbug has announced that its cellular phones and services will be available immediately in 950 Best Buy Mobile retail stores throughout the country. The announcement was made at the 2008 AARP Life at 50+ National Event and Expo which is taking place in Washington, DC.
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The joint effort of Jitterbug and Best Buy is an initiative to support cell phone users desirous of more choices in phones and service which will suit simpler life styles without burdens of long term contracts. Jitterbug also announced that it is offering a new roadside assistance service for customers.
 
Jitterbug strives to offer its customers simplicity, personalization and better levels of service. Jitterbug’s personalized live operator service available all days of the week throughout the day, and its roadside assistance service are in line with the company’s mission of offering the best service possible to customers.
 
“We know our customers well and always strive to provide exactly the features and services they want – which they can customize for individual preferences,” said Arlene Harris, GreatCall’s co-founder and chairman of the board of directors.
 
She added that Jitterbug can offer roadside service to customers at a fraction of what it would cost them to use one of the dedicated services.
 
“Customers can just call the roadside safety experts whenever they experience a problem and they will help resolve the problem and get them on their way. Our new roadside assistance service is yet one more way we offer peace of mind and safety to our valued customers,” explained Harris.
 
The Jitterbug roadside assistance service includes towing, battery jump start, flat tire service, winching and extraction, fuel delivery and help when locked out of the vehicle, all for just $4 per month.
 
Jitterbug makes the user experience easy besides making wireless services more affordable. For most citizens like the elderly who are confused by new technology, the company offers simple solutions and personalized services which enable them to keep in touch with family members while traveling.
 
“Jitterbug fills an important gap in our handset lineup so that Best Buy Mobile can better deliver on several of our key value propositions like helping our customers choose the best phone and service for their lifestyle. With Jitterbug, we are now able to satisfy a new segment of customers who have often felt left out by advancements in technology,” said Shawn Score, Best Buy Mobile’s president.
 
Jitterbug was created by GreatCall, a company striving to form a new industry standard for simplicity. Jitterbug was created in collaboration with Samsung (News - Alert) and is sold throughout the country via direct-to-customer channels and partner FirstStreet besides being available at retail stores. Jitterbug service covers the U.S. and Canada.
 
Don’t forget to check out TMCnet’s White Paper Library, which provides a selection of in-depth information on relevant topics affecting the IP Communications industry. The library offers white papers, case studies and other documents which are free to registered users. Today’s featured white paper is Fixed Service Strategies for Mobile Network Operators, brought to you by Comverse (News - Alert).

Shamila Janakiraman is a contributing editor for TMCnet. To read more of Shamila’s articles, please visit her columnist page.

Edited by Michelle Robart


 

 
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