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August 01, 2013

Capgemini and Consumers Energy Get Smart



Capgemini, one of the world’s leadings providers of consulting, technology and outsourcing services, has partnered with Consumer Energy for part of the $750 million Smart Energy Program. Capgemini (News - Alert) announced the$40 million agreement to support a comprehensive smart meter program with Consumers Energy Company (CE) in Michigan on July 29.The agreement involves the execution of the smart metering technology and the associated infrastructure needed for installation of about 1.8 million electric and 600,000 gas Advanced Metering Infrastructure (AMI) endpoints.   

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“We are very excited to deliver this AMI program for Consumers Energy because it clearly puts the end customers first, giving them more choices and control over their energy consumption. We were able to create a winning solution based on our ‘One Team’ approach and services that provide added value. Consumers Energy is a significant customer for us and together we want to drive a successful relationship,” Perry Stoneman, corporate vice president, Capgemini Utilities and Smart Energy Services Global Leader, said.

The systems integration team from Capgemini’s North America Application Services unit will be leading the program in collaboration with Itron and SAP (News - Alert). Using its cellular-based network communications solution, Itron will support the implementation of the project, while SAP will offer its expertise in architectural development and professional services to the program. Through the union of these companies, Consumer Energy expects to improve its overall customer service by saving its customers energy and money while providing more accurate bills and delivering programs to customers.

“Through this program, Consumers Energy will enhance our operational capabilities and create new ways to provide customer value,” Patti Poppe, Vice President of Customer Experience and Operations, said. “Capgemini has a strong understanding of these programs and their expertise will be invaluable as we collaborate in a process to enhance our customer service.”





Edited by Ryan Sartor
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